termen

Question 1

IT

Answer 1

All the hardware and software that a firm needs to use in order to achieve its business objectives.  Computer machines storage devices, software (windows), other computer programs

Question 2

Bluetooth

Answer 2

useful for creating small personal area networks (PANs). It links up to 8 devices within a 10 meter area using low power, radio-based communication.

Question 3

Access point

Answer 3

locations with one or more access points providing wireless internet access and are often in public spaces.

Question 4

Data

Answer 4

Streams of raw facts representing events occurring in organizations before they have been organized and arranged into a form that people can understand and use

Question 5

Information

Answer 5

Data that has been shaped into a form that is meaningful and used to humans

Question 6

Information system

Answer 6

a set of interrelated components working together to collect, process, store and distribute info to support decision making and control in an organization.

Question 7

• Input
• Processing
• Output

Answer 7

= collect raw data from within the organization
= converting the raw facts into meaningful form
= transfer the processes information to the people who will use it.

Question 8

Computer literacy

Answer 8

focuses primary on knowledge of information technology.

Question 9

Complementary assets

Answer 9

assets required to derive value from a primary investment (for a tank station this is roads).

Question 10

What is the impact of information systems organizations?

Answer 10

Information systems have become online and interactive tools deeply involved in the daily operations and decisions making of large organizations.

Question 11

The economic impacts of information systems organizations
are:

Answer 11

• IT changes relative costs of capital investment and labor
• IT affects the cost and quality of information and changes economics of information
• IT helps firms expand in size, because it can reduce costs (the costs of participating in markets)
• Outsourcing

Question 12

Challenges information systems:

Answer 12

1. It requires extensive organizational change, transition from one technical level to another = strategic transitions, which is difficult to achieve.
2. Not all strategic systems are profitable
3. They are expensive to build
4. Easily copied by other firms, strategic advantage is not always sustainable.
5. Difficult to align with the business objectives.
6. People do not support, and do not try to understand it.

Question 13

Runways

Answer 13

projects that far exceed the original schedule and budget and fail to perform (between 30-40%)

Question 14

The user interface

Answer 14

the part of the system which end users interact. (for example key board or mouse).

Question 15

Objectives project management + why essential in developing information systems

Answer 15

1. There is high failure rate among information systems.
2. It takes more time and money then anticipated
3. Good project management is essential for ensuring that systems are delivered on time

Question 16

Project management activities include:

Answer 16

1. Planning the work
2. Assessing the risk
3. Acquiring resources
4. Organizing the work
5. Directing
6. Executing
7. Analyzing results

Question 17

5 variables of information systems

Answer 17

1. Scope (defines what work is or is not included in a project)
2. Time (the amount of time required to complete the project)
3. Cost (based on the time to complete a project multiplied by the cost of HR required to complete the project)
4. Quality (indicator of how well the end result of a project satisfies the objectives specified by management)
5. Risk (refers to potential problems that would threaten the success of a project).

Question 18

Consequences of poor project management are:

Answer 18

1. Cost overruns
2. Time slippage
3. Technical shortfalls impairing performance
4. Failure to obtain anticipated benefits

Question 19

Project

Answer 19

a planned series of related activities for achieving a specific business objective.

Question 20

Project management

Answer 20

application of knowledge and skills to achieve specific targets within budget + time.

Question 21

Scope

Answer 21

defines what work is or is not included in a project.

Question 22

Why should you perform a strategy analysis?

Answer 22

• To better understand the strategy and value proposition
• To get a clear picture of the current situation
• To understand how each process contributes to the strategy
• To define the most value adding processes that support the strategy and be able to measure their performance.

Question 23

Information systems department

Answer 23

the formal organizational unit responsible for information technology services (IT). This is responsible for maintaining the hardware, software, data storage and networks that compromise the firms IT’s infrastructure.

Question 24

Programmers

Answer 24

technical specialists who write the software instructions for computers.

Question 25

System analysts

Answer 25

translate business problems and requirements into information requirements and systems

Question 26

Information systems managers

Answer 26

leader of teams of programmers and analysts, project managers etc.

Question 27

Chief information officer

Answer 27

CIO) Head of information systems department, senior manager who oversees the use of information technology in the firm

Question 28

Chief security officer

Answer 28

(CSO) In charge of overall security of data and prevents cyber attacks

Question 29

Chief privacy officer

Answer 29

(CPO) responsible for ensuring that the company complies

Question 30

Chief knowledge officer

Answer 30

(CKO) responsible for the firms knowledge management program. Helps design programs and systems.

Question 31

Chief data officer

Answer 31

(CDO) responsible for utilization of information to maximize the value the organization can realize.