Term 4 - Topic 4.2 (Relationship Team) Flashcards
Insert the correct word:
Business ……. needs to be set to reach its vision (long term goals)
goals
Insert the correct word:
Business ……… is what the business needs to do in order to achieve its goals (SHORT term goals)
objectives
Provide the correct definition:
People who work together under a leader towards a COMMON goal
Team work
Provide the correct definition:
People who have some COMMON goals but work on achieving their OWN goals, without any leader
Collaborative work
What does the acronym SMART stand for?
S - Specific
M - Measurable
A - Achievable
R - Relevant
T - Timely
Business objectives should be…….
SMART
Good service + High productivity =
Business Profits
How do you achieve business objectives.
(6 Points)
1) Upper management LEAD and MOTIVATE
2) Ensure opportunities for GROWTH
3) Equity & Diversity (all is EQUAL)
4) TRAINING
5) INCENTIVES and PROFIT share
6) All to UNDERSTAND and believe in the objectives
Provide the term for the following:
Preconceived ideas not based on fact
Prejudices
Provide one word for the following:
Differences in race, gender, sexual orientation, status, age and physical abilities
Diversity
Provide one word for the following:
Differences in religious beliefs and traditions
Beliefs
Which FACTORS influence workplace RELATIONSHIPS (Workplace interaction)
a) Beliefs
b) Prejudices
c) Values
d) Diversity
Explain what PREJUDICES are
Preconceived ideas NOT based on fact
Explain DIVERSITY
Differences in race;
gender;
sexual orientation;
status;
age;
physical abilities
Name 4 ways in which people need to work together to accomplish business objectives
1) prejudice
2) beliefs
3) values
4) diversity
