Temp Flashcards

1
Q

Which of the following is an extra button or knob on a laptop keyboard that moves the mouse cursor?

A. ExpressCard
B. Pointing stick
C. Touchpad
D. Digitizer

A

A. ExpressCard

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2
Q

A technician is tasked with replacing a Wi-Fi antenna in a laptop computer. Which of the following places would the antenna MOST likely to be located?

A. Under the laptop keyboard
B. Near the memory expansion slots
C. Next to the laptop battery
D. Around the laptop’s bezel

A

D.

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3
Q

Which of the following is considered an input devices?

A. RAM
B. Monitor
C. Touchscreen
D. Hard disk

A

C. Touchscreen

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4
Q

Which of the following input devices uses a stylus?

A. Touchpad
B. Digitizer
C. Trackpoint
D. Touch screen

A

B. Digitizer

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5
Q

Which of the following best describes how a switch functions?

A. It connects multiple segments of different architectures. It translates frames and forwards them to the appropriate segment.
B. It connects multiple segments of different architectures. It translates frames and broadcasts them to all of its ports.
C. It connects multiple cable segments or devices and broadcasts frames to all of its ports.
D. It connects multiple cable segments or devices and forwards frames to the appropriate segment.

A

C. ??

It connects multiple cable segments or devices and forwards frames to the appropriate segment., Account lockout threshold

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6
Q

What device is used to create a physical star topology?

A. Repeater
B. Bridge
C. Router
D. Switch

A

D.

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7
Q

Which network component connects a device to the transmission media and allows it to send and receive messages?

A. Switch
B. Bridge
C. Network interface card
D. Protocol

A

C.

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8
Q

Which of the following types of printers heats the ink in its print head to print?

A. Bubble jet (inkjet)
B. Piezoelectric crystal inkjet
C. Thermal
D. Laser

A

A

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9
Q

You have been asked to recommend a printer that will be used in a travel agency. The printer will be used to print airline tickets. Each ticket has four pages (multi-part carbon-based forms), and the same information must show up on all four pages with a single pass of the printer.

Which printer type would you recommend?
A. Laser 
B. Dye Sublimation
C. Inkjet
D. Impact
A

D. Impact

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10
Q

Your company needs to print a lot of high-quality black-and-white text documents. These documents need to be printed as quickly and inexpensively as possible. The printer must also have the capacity to perform duplex printing.

Which of the following printers BEST meets the printing requirements for your company?

A. Thermal
B. Inkject
C. Laser
D. Dot matrix

A

A,C

Laser, Thermal

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11
Q

Vera has brought her notebook computer to you for repair. After listening to her describe its symptoms, you hypothesize that the notebook may have a malfunctioning keyboard.

Which of the following steps can you take to BEST determine whether the keyboard needs to be replaced? (Choose two)

A. Connect an external keyboard
B. Check for special keyboard features that could be enabled that may cause some keys to perform alternate tasks.
C. Recalibrate the keyboard’s pressure sensors.
D. Check for cracks in the power bundles that go from the keyboard to the motherboard.
E. Use Device Manager to make sure the correct keyboard driver is installed and up to date.

A

A, B.

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12
Q

You’re troubleshooting a malfunctioning notebook computer system. The user has indicated that the LCD screen suddenly became dark and difficult to read while he was downloading a large file through his wireless network card while the system was plugged in at his desk. You’ve checked the system and determined that the backlight has stopped working.

Which of the following is the MOST likely cause? (Choose two)

A. The cold cathode fluorescent lamp has burned out and needs to be replaced.
B. The inverter in the LCD assembly has malfunctioned.
C. The wireless network card is emitting radio signals that interfere with the backlight, causing it to stop functioning.
D. Malware was installed as part of the download that targeted the backlight circuitry.
E. The extended download placed high demands on the system DC power, causing the BIOS to shut off the backlight.

A

A,B

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13
Q

You’re troubleshooting a notebook system that uses a digitizer pad and stylus for user input. The user has complained that the digitizer pad registers stylus registers taps about one inch to the right of where the taps actually occur.

Which of the following actions would MOST likely fix this issue?
A. Replace the stylus.
B. Recalibrate the digitizer pad.
C. Hold the stylus at an increased angle.
D. Replace the digitizer pad.
E. Remove any scratches from the digitizer pad.

A

B.

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14
Q

You are using a crimper to attach an RJ45 connector to a Cat 6 UTP cable. You need to use the T568A standard to connect the individual wires to the connector. Which wire should be connected to pin 1?

A. Green
B. Green with white
C. Orange with white
D. Blue

A

B

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15
Q

A technician must press a cable connector’s retaining tab to remove a faulty fiber optic network cable.

Which of the following connectors does the cable use?
A. RJ11
B. ST
C. RJ45
D. LC
A

D

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16
Q

Brian is a new employee on the development team. As part of his job, he runs three virtual machines (VMs) on his computer. Each VM runs a different Windows license. After a while, Brian notices that his VMs are not running as fast as he thought. He has asked you to explore the issue.

Which of the following BEST describes why Brian’s VMs are running slowly?
A. Brian’s computer has a single dual-core CPU containing two central processing units.
B. Brian’s computer has a quad-core processor, which does not support virtualization.
C. Brian’s computer has a single-core CPU configured to use hyper-threading.
D. Brian’s computer has two physical CPUs, but hyper-threading has not been configured.

A

C

17
Q

Your motherboard has two memory slots and supports a maximum of 8 GB of RAM. After installing two 4 GB modules and booting your system, you find that Windows only recognizes 3.5 GB of RAM.

Which of the following would MOST likely fix this issue?
A. Change the memory timings in the BIOS to a slower (higher) setting.
B. Make sure that both modules are seated properly in their slots.
C. Reboot the computer and run memory diagnostic tests on the memory.
D. Upgrade to a 64-bit version of Windows.
E. Return both modules for a replacement.

A

D

18
Q

Your computer has one single core processor installed. The motherboard supports processors with up to four cores. You want to upgrade your computer to a quad-core system.

Which of the following will be part of your configuration?
A. Replace the existing processor.
B. Remove the terminating resistor from slots where the new processor will be installed.
C. Add a second processor that matches the speed of the first processor.
D. Configure the system to use dual channel memory.

A

A.

19
Q

You are in the process of configuring a new computer. The motherboard has four memory slots and supports dual-channel memory. You install two memory modules. When you boot the computer, the BIOS recognizes both modules, but the memory is not configured to run in dual-channel mode.

What should you do?
A. Add continuity modules to unused memory slots.
B. Change the CAS latency to a higher setting.
C. Replace the memory with dual-channel capable memory.
D. Move the modules to the correct motherboard slots.

A

D

20
Q

You have installed a new computer with a quad-core 64-bit processor, 6 GB of memory, and a PCIe video card with 512 MB of memory. After installing the operating system, you see less than 4 GB of memory showing as available in Windows.

Which of the following actions would MOST likely rectify this issue?
A. Update the memory controller driver in Device Manager.
B. Install a 64-bit version of the operating system.
C. Disable the AGP aperture in the BIOS.
D. Flash the BIOS.

A

D.

21
Q

If a computer cannot connect to the network, what is the first step in troubleshooting?

A

Check the network cable first. Make sure the RJ45 plug has a solid connection.

22
Q

How many wires does an RJ45 cable contain?

A

8

23
Q

How many wires does an RJ11 cable contain

A

11

24
Q

A standard twisted-pair patch cable that you would use to connect a computer to a switch or RJ45 jack is wired for 568B on each end. That makes it a straight-through cable. What would you need to do in order to connect directly to another computer?

A

if you wanted to connect a computer directly to another computer, you would need to use a crossover cable.

This type of cable is wired for 568B on one end and 568A on the other.

25
Q

What is UTP?

A

Unshielded twisted pair used in RJ45 (CAT-5 - CAT-7)

26
Q

What are some disadvantages of UTP?

A

Max length is 100 meters before signal attenuation occurs.

Outer jacket is made of plastic and has no shielding making it susceptible to interference and wiretapping.

27
Q

True or False

To meet fire code, use plenum-rated cable above drop ceilings and anywhere else necessary.

A

True

28
Q

What is STP?

A

Shielded twisted pair

29
Q

What are Pros and Cons of STP

A

Pros:
Shielded to prevent interference, (EMI) and wiretapping.

Cons:
Higher cost
Must be grounded

30
Q

What is RG-6?

A

Common type of coaxial cable used in a wide variety of residential and commercial applications.

31
Q

What are advantages of Cable over RJ45?

A

Cable is less susceptible to interference. Can be ran longer than RJ45 (CAT-5) before the signal degrades.

32
Q

What are some advantages of Fiber over RJ-6?

A

Fiber can run signals much faster and longer than cable (RJ-6) and RJ45 (CAT-5). No EMI (Interference)
and more secure because it’s difficult to splice.
In addition Fiber can run at speed greater than 1000-Mbps

33
Q

What is the approximate maximum distance for Multimode Fiber cables?

A

600 meters

34
Q

What is the approximate maximum distance for Single-mode Fiber cables?

A

Up to 1000 kilometers