Telecom and marketing

Question 1

Controlling the assault of non-solicitated pornography and marketing act MSCM definition

Answer 1

A commercial electronic mail message that is transmitted directly to a wireless device that is utilized by a subscriber of a commercial mobile service. STRICTLY MOBILE DEVICES

Question 2

Abandonment safe harbor

Answer 2

Protects from fines for inadvertent calls so long as measures to avoid call
abandonment are in place

Question 3

Call Abandonment

Answer 3

Live sales reps must connect within two seconds

Question 4

Robocalls, robotexts, and autodialers

Answer 4

Need prior written consent, provide opt-out option; HIPAA-governed
entities are exempt

Question 5

Telemarketing sales rules - Record keeping

Answer 5

Maintain activity records for two years: advertising/promotions, data on prize recipients, sales
records, employee records, consent/agreement records

Question 6

Telemarketing sales rules suppression lists

Answer 6

Do Not Call Registry, Prohibits seller from calling a consumer who asked not to be called again; exceptions for corporate divisions

Question 7

How often must telemarketers access the do not call registry and update their call lists?

Answer 7

Every 31 days

Question 8

Exceptions to the Do Not Call registry

Answer 8

Nonprofits calling on their own behalf

Existing business relationship (EBR)

Consent by the Consumer

DNC Safe Harbor

Question 9

DNC Safe Harbor

Answer 9

Safe Harbor helps to protect companies from inadvertent mistakes that violate DNC rules

Question 10

True/False: TSR nor FCC rules preempt state laws

Answer 10

True

Question 11

EBR

Answer 11

Existing business relationships. Applies to DNC rule as well as Junk Fax protection act

Question 12

Which law preempts interstate regulation of the EBR exception?

Answer 12

Telephone consumer protection act

Question 13

CAN-SPAM

Answer 13

Controlling the assault of non-solicitated pornography and marketing act of 2003 - Regulating commercial email

Question 14

Wireless domain registry

Answer 14

List of wireless domains that marketers may use to determine which email messages may qualify as MSCMs

Question 15

CAN-SPAM enforcment

Answer 15

civil and criminal punishments

Question 16

Cable Communications Policy Act

Answer 16

Notice given at time of initial agreement and annually to include nature of PI collected, how it’s used, retention
period, how to access and correct

Question 17

Intent behind the Cable Communiciations policy act

Answer 17

To only use PI necessary to provide services to consumers. data must be destroyed when not needed anymore.

Question 18

Telecommunications act of 1996

Answer 18

Pertains to customer information provided to and obtained by telecommunications carriers
• Restricts accessing, using and disclosing customer proprietary network information (CPNI)

Question 19

Customer Proprietary network Information (CPNI)

Answer 19

information that Telecommunications carriers and voice-over–internet protocol (VoIP) providers store regarding customers. Such as type of services and usage, billing

Question 20

Requirements for carriers around CNPI information

Answer 20

Must notify of security breach
Require consumers to provide a password before accessing
certify compliance

Question 21

communications decency act of 1996 purpose

Answer 21

Enacted as an attempt to regulate indecency and obscenity in cyberspace

Question 22

video Privacy protection act PI disclosure exceptions:

Answer 22

Disclosure directly to the consumer
• Written consent of the consumer
• Law enforcement pursuant to a warrant or other court order
• Includes only the names and addresses of consumers
• Includes only names, addresses and subject matter descriptions
Order fulfillment, processing, transfer of ownership or debt collection