Technology

Question 1

real time communication, takes place like a conversation

Answer 1

Synchronous

Question 2

take place outside of real time; for example someone sends you an email message and you read and respond later.

Answer 2

Asynchronous

Question 3

Media should be seen as _____→ does not guarantee effective communication and improved outcomes for organization

Answer 3

tool

Question 4

Use of emerging info and communication technology, especially internet, to improve or enable healthcare

Answer 4

EHealth

Question 5

E-health and telehealth allow patients to _____ and _____

Answer 5

(1) Communicate with doctors online and

(2) streamline health record databases

Question 6

Range from email, electronic health records, internet medical records, telephone, and videophone consultations

Answer 6

Telehealth/telemedicine

Question 7

6 Benefits of Telehealth

Answer 7

• Use videoconferencing, webcams, to send and receive info
• Can receive 2nd opinions from other side of country
• Decreased costs, time, travel
• Overcome barriers
• Increased care continuity, satisfaction
• Used for neurological AD assessments

Question 8

_____ makes it possible to interact across boundaries to share our lives, problems, and experiences

Answer 8

Global village

Question 9

Patients that use media:

Answer 9

Share results with provider anywhere in the world
Use blogs, forums, chatrooms to seek answers Teleconferencing w/ patients in remote areas
(Skype & YouTube, ViFamilies)

Question 10

Media is _____, _____ and _____

Answer 10

Efficient, cost-saving, convenient

Question 11

Interactive technology creates opportunities for:

Answer 11

Collaboration
Information gathering
Shared decision-making

Question 12

New technology can reduce costs associated with

Answer 12

Telephone
Paper-based charts
Travel costs associated with FtF meetings

Question 13

Cost of US HC system =

Answer 13

over $1.9 trillion in 2009

Question 14

_____ still the most trusted source for information

Answer 14

Physicians

Question 15

Internet: prepare patients and family members for visit or for follow up information—should be used as a _____

Answer 15

SUPPLEMENT

Question 16

Improved internet access leads to more informed…

Answer 16

More informed discussions during medical interviews

Question 17

We see that Googling health issues can be helpful. But how can Googling health answers be a bad thing?

Answer 17

Wrong advice, wrong diagnosis, scary, etc.

Question 18

Skype saves providers:

Answer 18

Preparation time
Waiting room time
Cost of supplies
Cost of staff

Question 19

Cons of Technology

Answer 19

Cost

Access (poorer communities, elderly, etc)

Question 20

Implications for health literacy (3)

Answer 20

• More health care information available to patients than ever before
• Over 6,500 apps regarding health available on iTunes
• As of 2006, 113 million Americans accessed the internet for health purposes.

Question 21

Makes findings from basic science useful for practical applications that enhance human health and well-being.

Answer 21

Translational Research

Question 22

Problems with Technology in HC

Answer 22

Increased time for provider
Raises questions of payment
Patients may take advantage of easy access
Responses may not be immediate
Lacks person connectedness of face-to-face
Less accurate care recommendations

Question 23

More cons of technology

Answer 23

Confidentiality of patient information
Patients must be empowered
Low socioeconomic status? No health literacy?
Credibility of online information can be questionable
Consumeristic Model of Healthcare
Not always used to its potential
Space/privacy constraints, lack of training
Significant need for applied communication research