Technology Flashcards
real time communication, takes place like a conversation
Synchronous
take place outside of real time; for example someone sends you an email message and you read and respond later.
Asynchronous
Media should be seen as _____→ does not guarantee effective communication and improved outcomes for organization
tool
Use of emerging info and communication technology, especially internet, to improve or enable healthcare
EHealth
E-health and telehealth allow patients to _____ and _____
(1) Communicate with doctors online and
(2) streamline health record databases
Range from email, electronic health records, internet medical records, telephone, and videophone consultations
Telehealth/telemedicine
6 Benefits of Telehealth
- Use videoconferencing, webcams, to send and receive info
- Can receive 2nd opinions from other side of country
- Decreased costs, time, travel
- Overcome barriers
- Increased care continuity, satisfaction
- Used for neurological AD assessments
_____ makes it possible to interact across boundaries to share our lives, problems, and experiences
Global village
Patients that use media:
Share results with provider anywhere in the world
Use blogs, forums, chatrooms to seek answers Teleconferencing w/ patients in remote areas
(Skype & YouTube, ViFamilies)
Media is _____, _____ and _____
Efficient, cost-saving, convenient
Interactive technology creates opportunities for:
Collaboration
Information gathering
Shared decision-making
New technology can reduce costs associated with
Telephone
Paper-based charts
Travel costs associated with FtF meetings
Cost of US HC system =
over $1.9 trillion in 2009
_____ still the most trusted source for information
Physicians
Internet: prepare patients and family members for visit or for follow up information—should be used as a _____
SUPPLEMENT
Improved internet access leads to more informed…
More informed discussions during medical interviews
We see that Googling health issues can be helpful. But how can Googling health answers be a bad thing?
Wrong advice, wrong diagnosis, scary, etc.
Skype saves providers:
Preparation time
Waiting room time
Cost of supplies
Cost of staff
Cons of Technology
Cost
Access (poorer communities, elderly, etc)
Implications for health literacy (3)
- More health care information available to patients than ever before
- Over 6,500 apps regarding health available on iTunes
- As of 2006, 113 million Americans accessed the internet for health purposes.
Makes findings from basic science useful for practical applications that enhance human health and well-being.
Translational Research
Problems with Technology in HC
Increased time for provider
Raises questions of payment
Patients may take advantage of easy access
Responses may not be immediate
Lacks person connectedness of face-to-face
Less accurate care recommendations
More cons of technology
Confidentiality of patient information
Patients must be empowered
Low socioeconomic status? No health literacy?
Credibility of online information can be questionable
Consumeristic Model of Healthcare
Not always used to its potential
Space/privacy constraints, lack of training
Significant need for applied communication research
