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ENGGEN 204 > Teamwork: Team Lifecycle & Dysfunction > Flashcards

Teamwork: Team Lifecycle & Dysfunction Flashcards

1
Q

What is the significance of group work in engineering

A

Solve
- Complex problems
- systems thinking
- interdisciplinary (different skill set combined)

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2
Q

Signs of effective team

A

-communication
- leadership
- contribution
- Time-management
- respect
- accountability
- helping each other
- inclusiveness
- organisation and planning
- flexibility
- plan
- defined roles
- giving and receiving feedback
- resolving problems

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3
Q

What are Tuckman’s stages

A
  • forming
  • storming
  • norming
  • performing
  • adjourning
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4
Q

What are the aspects of forming

A
  • orientation
  • testing
  • dependence
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5
Q

Storming

A
  • resistance
  • conflict
  • emotional demand
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6
Q

Norming

A
  • openness
  • flexibility
  • functionality
  • equilibrium
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7
Q

Performing

A
  • constructive action
  • supportive structure
  • group energy
  • whole is greater than the mere sum of parts
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8
Q

What are Patrick Lencioni’s five dysfunctions of a team

A
  • absence of trust
  • fear of conflict
  • lack of commitment
  • avoidance of accountability
  • inattention to Results
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9
Q

What is trust

A

Need to display vulnerability

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10
Q

What is useful conflict

A
  • no fear
  • based on trust
  • productive
  • pursuit of truth
  • ability to disagree with respect
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11
Q

What is commitment

A
  • engage and ‘weigh-in’
  • engage in the ‘conflict’
  • active participation ina group
  • don’t be passive
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12
Q

What is accountability

A
  • take responsibility for your actions
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13
Q

What are the type of tasks

A
  • disjunctive
  • conjunctive
  • additive
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14
Q

Disjunctive

A

A type of task that can only be done by one person

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15
Q

Conjunctive

A

A type of task that has many parts and each part is taken up by a team member. Each part is not connected to another, but the whole task is a combination of the parts

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16
Q

Additive

A

similar to conjunctive, except that the different parts are connected

17
Q

What is free riding

A

“The problem of the non-performing group member who reaps the benefits of the accomplishments of the remaining group members with little or no cost to him/herself”

18
Q

What is the sucker effect

A

Refers to individuals responding to others free-riding upon their efforts by free-riding themselves

19
Q

What are some influences to free riding

A
  • Complex tasks
  • optimising vs maximising outcomes
20
Q

Recognition of effort

A

Good to recognise who did what to prevent loafing

21
Q

How can team charter help

A

A well-designed charter helps to clarify expectation, focus activities, and provide a basis for decision-making

22
Q

Difference between team vs. group

A
  • depends on the nature of task
  • teams generally have more complex and larger term projects
23
Q

Altruism vs self-interest motivations

A

Intrinsic
- selfless commitment to the task
- inherent selflessness and empathetic to team mates
Extrinsic
- External incentives
- marks and grades
- equitable effort

Important: it’s best for students to maximise their self-interest

24
Q

True or false: the more complex the task the more free riding would occur

A

True

25
Q

True or false: easy tasks have a higher chance of ‘loafing’

A

True
Due to lack of challenge and lack of clarity

26
Q

Define optimisation

A

Success is determined by the proximity of the finished product to a desired final outcome

27
Q

Define maximising outcomes

A

Measured by unambiguous goals achieved

28
Q

Which outcome has a higher chance of ‘free riding’ maximising or optimising

A

Optimising

29
Q

In terms of Patrick Lencioni’s five dysfunctions, the lack of openness or not being vulnerable is most aligned to which attribute

A

Absence of trust

30
Q

In terms of Patrick Lencioni’s five dysfunctions, the lack of participation or being apathetic is most aligned to which attribute?

A

Fear of conflict

31
Q

Give examples of tasks that requires teamwork to complete?

A
  • building a house
  • deciding on the type and source of steel to purchase for construction project of a shopping mall
32
Q

Interacting groups are better at generating and exploring solutions to problems more rapidly and broadly than independent problem solvers except for?

A

The highest scoring independent problems solvers

33
Q

When a group, by grouping, underperforms compared to a smaller group of independent problem solver, this effect is called?

A

Group loss

34
Q

In the ’forming’ stage of the team lifecycle (Tuckman), which of the following best describes ’testing and dependence’?

A

Discovering the boundaries of the team members

ENGGEN 204 (24 decks)

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