Teamwork: Team Lifecycle & Dysfunction Flashcards
What is the significance of group work in engineering
Solve
- Complex problems
- systems thinking
- interdisciplinary (different skill set combined)
Signs of effective team
-communication
- leadership
- contribution
- Time-management
- respect
- accountability
- helping each other
- inclusiveness
- organisation and planning
- flexibility
- plan
- defined roles
- giving and receiving feedback
- resolving problems
What are Tuckman’s stages
- forming
- storming
- norming
- performing
- adjourning
What are the aspects of forming
- orientation
- testing
- dependence
Storming
- resistance
- conflict
- emotional demand
Norming
- openness
- flexibility
- functionality
- equilibrium
Performing
- constructive action
- supportive structure
- group energy
- whole is greater than the mere sum of parts
What are Patrick Lencioni’s five dysfunctions of a team
- absence of trust
- fear of conflict
- lack of commitment
- avoidance of accountability
- inattention to Results
What is trust
Need to display vulnerability
What is useful conflict
- no fear
- based on trust
- productive
- pursuit of truth
- ability to disagree with respect
What is commitment
- engage and ‘weigh-in’
- engage in the ‘conflict’
- active participation ina group
- don’t be passive
What is accountability
- take responsibility for your actions
What are the type of tasks
- disjunctive
- conjunctive
- additive
Disjunctive
A type of task that can only be done by one person
Conjunctive
A type of task that has many parts and each part is taken up by a team member. Each part is not connected to another, but the whole task is a combination of the parts
Additive
similar to conjunctive, except that the different parts are connected
What is free riding
“The problem of the non-performing group member who reaps the benefits of the accomplishments of the remaining group members with little or no cost to him/herself”
What is the sucker effect
Refers to individuals responding to others free-riding upon their efforts by free-riding themselves
What are some influences to free riding
- Complex tasks
- optimising vs maximising outcomes
Recognition of effort
Good to recognise who did what to prevent loafing
How can team charter help
A well-designed charter helps to clarify expectation, focus activities, and provide a basis for decision-making
Difference between team vs. group
- depends on the nature of task
- teams generally have more complex and larger term projects
Altruism vs self-interest motivations
Intrinsic
- selfless commitment to the task
- inherent selflessness and empathetic to team mates
Extrinsic
- External incentives
- marks and grades
- equitable effort
Important: it’s best for students to maximise their self-interest
True or false: the more complex the task the more free riding would occur
True
True or false: easy tasks have a higher chance of ‘loafing’
True
Due to lack of challenge and lack of clarity
Define optimisation
Success is determined by the proximity of the finished product to a desired final outcome
Define maximising outcomes
Measured by unambiguous goals achieved
Which outcome has a higher chance of ‘free riding’ maximising or optimising
Optimising
In terms of Patrick Lencioni’s five dysfunctions, the lack of openness or not being vulnerable is most aligned to which attribute
Absence of trust
In terms of Patrick Lencioni’s five dysfunctions, the lack of participation or being apathetic is most aligned to which attribute?
Fear of conflict
Give examples of tasks that requires teamwork to complete?
- building a house
- deciding on the type and source of steel to purchase for construction project of a shopping mall
Interacting groups are better at generating and exploring solutions to problems more rapidly and broadly than independent problem solvers except for?
The highest scoring independent problems solvers
When a group, by grouping, underperforms compared to a smaller group of independent problem solver, this effect is called?
Group loss
In the ’forming’ stage of the team lifecycle (Tuckman), which of the following best describes ’testing and dependence’?
Discovering the boundaries of the team members
