Teamwork and Communication Flashcards
is comprised of two or more individuals who share common interests or characteristics, and its members identify with one another due to similar traits
group
is a group of people with different skills and different tasks, who work together on a common project, service, or goal, combining theirfunctions and providing mutual support along the way
team
Manager-led Self-managed Cross-functional Virtual Project
types of tea,s
the team members complete the required tasks, but someone outside the team (i.e., a manager) performs the executive functions
There is an inevitable tension between the degree of manager control in a team and the ability of team members to guide and manage their own actions
Manager-led teams provide more control, but they can also hamper creativity and individual expression
manager led
is agroupof employees working together who are accountable for most or all aspects of their task
Determine how they will accomplish assigned objectives
Decide what route they will take to meet them
Responsible for planning, scheduling, organizing, directing, controlling and evaluating their own work process
Select their own members and evaluate the members’ performance
self managed team
When team members have different functional expertise
Often come from different levels of the organization
Members can come outside an organization
Are self-directed and focus on tasks that require the input and expertise of numerous departments
cross functional team
agroupof individuals in different geographic locations who use technology to collaborate on work tasks and activities
Reduced costs of technology
Supports shift toward globalization in business, and greater use of outsourcing and temporary workers
Offer flexibility around the logistics of doing business.
virtual team
project team
is a team whose members usually belong to different groups but are assigned activities for the same project.
Typically used for a defined period of time and are disbanded after the project is complete
Provide autonomy and flexibility to teamin the process of meeting their goals
consists of a variety of members working under the direction of a project manager or a senior member of the organization
When teams are formed they evolve from individuals into a cohesive unit. The stages of team development are: Forming Storming Norming Performing Adjourning
team development
Bringing together a group of individuals
Focus on defining and assigning tasks, establishing a schedule, organizing the team’s work, and other start-up matters
Focus on the scope of the team’s purpose and means of approaching it
forming
Clarifies team’s activities and goals
Determines how team members will work independently and collectively
Includes brainstorming ideas and also because it usually causes disruption
storming
Focus on developing shared values about how team members will work together
Address issues ranging from when to use certain modes of communication, such as e-mail versus telephone, to how team meetings will be run and what to do when conflicts arise
Norms become a way of simplifying choices and facilitating collaboration, since members have shared expectations about how work will get done
norming
Team members work together easily on interdependent tasks and are able to communicate and coordinate effectively when effectively progressing through stages 1-3
There are fewer time-consuming distractions based on interpersonal and group dynamics leading to high motivation and confidence in their ability to attain goals
performing
Last steps of completing the task and breaking up the team
Some work teams are ongoing so theymay not actually “adjourn,” but they may still participate in aspects of this stage—by winding up a particularly intense period of collaboration, for example
Project-based teams that have been formed for a limited time period, this stage provides an opportunity to formally mark the end of the project
Provides closure to a project
adjorning
Thoughtful Clear Specific Brief Timely
effective communication
