Human Resources

Question 1

managers are responsible for
the activities neededto recruit, hire, train, develop, and retain a workforce at the employee level
hiringworkers results from a process of job analysis, operational planning, and crafting of job descriptions at the organizational level

Answer 1

HR managers

Question 2

Federal and state legislation havebeen enacted to prevent discrimination, set minimum wages, establish maximum work hours, and set standards for health and safety

Answer 2

the laws

Question 3

prohibits employment discrimination on the basis of race, color, religion, sex, or national origin

It also prohibitssexual harassment

Answer 3

The civil rights act of 1964

Question 4

Age Discrimination in Employment Act (ADEA) of 1967
Equal Pay Act (EPE)of 1963
Americans with Disabilities Act(ADA)of 1990
Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA)

Answer 4

other laws

Question 5

National Labor Relations Act of 1935
Fair Labor Standards Act of 1938
Immigration Reform and Control Act of 1986
Family and Medical Leave Act of 1993
Occupational Safety and Health Act of 1970 (OSHA)

Answer 5

labor legislation

Question 6

is often the most cost-effective method of recruiting potential employees, as it uses existing company resources and talent pool to fill needs and therefore may not incur any extra costs

This is done in two principal ways:
Advertising job openings internally
Using networking: employee referrals, industry contacts and membership in professional organizations

Answer 6

internal recruitment

Question 7

The primary goal of external recruitment is tocreate diversity and expand the candidate pool

External recruitment can be done in a variety of ways:
Online recruitment
Traditional advertising
Job fairs and campus visits
Headhunters and recruitment services

Answer 7

external recruitment

Question 8

refers to skills and knowledge attained for both personal development and career advancement

Answer 8

professional development

Question 9

(PA) or performance evaluation is a systematic and periodic process that assesses an individual employee’s job performance and productivity, in relation to certain pre-established criteria and organizational objectives

Answer 9

performance appraisals

Question 10

Specific
	Measurable
	Achievable
	Realistic
	Time-related
Employee evaluations include:
An assessment of how well the employee is doing 
Employee goalswith deadlines
Feedback from coworkers and supervisors

Answer 10

SMART

Question 11

Graphic rating scales
Behavioral methods
2+2

Answer 11

Methods of Performance Appraisal

Question 12

Form of compensation paid periodically by an employer to an employee, the amount and frequency of which may be specified in an employment contract
Employees work however many hours are necessary to accomplish organizational goals and objectives
Calculatedin terms of annual, monthly, or weekly earnings instead of hourly pay
Employee stock options (ESO) sometimes part of employee compensation package

Answer 12

salary

Question 13

Based on hours worked or some other measure of production including
Time rate
Differential time rate
Payment by piecework

Answer 13

wage system

Question 14

most common in sales and management
Straight commission
Salary plus commission
Salary plus bonus

Answer 14

hybrid wage

Question 15

Terminations can occur for a rangeof reasons, both voluntary and involuntary
Some states allow at-will employment, which means thatan employeecan be dismissed by an employer without warning and for any reason—without the employer having to establish “just cause” for termination

Answer 15

terminations

Question 16

Firing
Lay off 
Attrition 
Mutual-agreement termination 
Forced resignation

Answer 16

types of terminations

Question 17

is the rate at which employees leave an organization
Average cost of turnover is $15,000 per employee
Reasons employees leave jobs: downsizing, new opportunities, poor relationship with manager, better compensation/benefits

Answer 17

turnover