Market Function Flashcards

1
Q

is a set of activities related to creating, communicating, delivering, and exchanging offerings that have value for others

A

marketing

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2
Q

is to bring value to customers, whom the business seeks to identify, satisfy, and retain

A

marking function

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3
Q

is themeasure of the benefit gained from a product or service relative tothe full cost of the item

A

value

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4
Q

proposition is a clear and succinct statement to the customer of the value being offered by a company’s products or services
It should set the offering apart or differentiate it from other offerings

A

value proposition

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5
Q

predicts how much profit the company will make from the customer during his or her lifetime relationship with the company

A

customer lifetime value

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6
Q

is the process of splitting buyers into distinct, measurable groups that share similar wants and needs. Ex. geographic, demographic, psychographic, and behavioral criteria

A

Market segmentation

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7
Q

segments are the peopleyou are trying to serve

A

target

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8
Q

Identify the business need you address
Segment your totalmarket
Profile your target customer segment(s)
Research and validate your market oppportunity

A

defining a target market

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9
Q

the process for identifying marketing opportunities and solving marketing problems, using customer insights

A

marketing research

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10
Q

is a combination of people, technologies, and processes for managing marketing information, overseeing market research activities, and usingcustomer insights to guide marketing decisions andbroader management and strategy decisions

A

marketing information system

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11
Q

Product: the goods and services offered
Promotion: communication and information
Place: distribution or delivery
Price: ensuring fair value in the transaction

A

marketing mix

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