Managing Process Flashcards
is responsible for all theactivities involved in transforming a concept into a finished product or service
operations manager
Operations management includes decisions about the way in which production will proceed
Common production processes include: Project-based Batch Mass Continuous production
project processes
is the practice of automatically searching large stores of data to discover patterns and trends that go beyond simple analysis
data mining
is the electronic storage of a large amount of data by a business
data warehousing
is the ability to share the same data resource with multiple applications or users
data sharing
Depending on the product being manufactured, operations planning needs to decide
Where the facility will be located
How the facility will be organized
Materials needed for production
Scheduling the various activities that go into the production process
production planning
Proximity to customers, suppliers, and skilled labor
Environmental regulations
Financial incentives offered by state and local development authorities
Quality-of-life considerations
Potential for future expansion
considerations for facility locations
Process: arrange equipment according to its function.
Product: a series of workstations at which already-made parts are assembled
Cellular: each cell is designed for a specific process, part, or a complete product
Fixed position: large products stay in place and workers and equipment go to them
facility layout
is aproduction planning,scheduling, andinventorycontrol system used tomanagemanufacturingprocesses
MRP systems meets the following objectives simultaneously:
Ensure materials available forproduction
Ensure products available fordeliveryto customers
Maintain the lowest possible material and product levels in store
Plan manufacturing activities, delivery schedules, andpurchasingactivities
Material-requirements planning(MRP)
Strategy companies employ toincrease efficiency and decrease waste by receiving goods only whenthey are needed
Operations managers must accurately forecast the need for materials, since even the slightest deviation can result in a slowdown of production.
Just-in-time (JIT) manufacturing
Threetools to ensure that projects and tasks are completed on time are:
Gantt charts
PERT
Critical path method (CPM)
tools of operation managers
For complex schedules with interdependent steps
Analyzes the tasks involved in completing a given project, especially the time needed to complete each task and to identify the minimum time needed to complete the total project
Developed primarily to simplify the planning and scheduling of large and complex projects
Organizes activities in the most efficient sequence.
Program Evaluation and Review Technique (PERT)
calculates the longest path of planned activities (expressed in time) to logical end points or to the end of the project, and the earliest and latest that each activity can start and finish without causing a delay to determine which activities are “critical” and which can be delayed without extending the overall project duration
critical path method
(computer-aided design)
CAD
(computer-aided manufacturing)
CAM
(computer-integrated manufacturing)
CIM
Flexible manufacturing
new tech
3D printing
new tech
The management activities that maximize customer valueand allow the company to gain a competitive advantage
Supply chain activities include: product development, sourcing of materials, actual production, and transportation logistics
supply chain management
In order to ensurethat their products, goods, and services meet consumer quality standards, companies employ quality-control techniques such as: SPC Benchmarking Lean manufacturing Six Sigma
They can also seek certification
through national and international quality-assurance organizations
quality assurance
Method of quality control thatuses statistical or mathematical methods to monitor and control a process.
Goal: to ensure that production operates at its full potential
“Full potential” indicates the point where the process produces as much conforming product as possible with a minimum of defective parts, rework, or scrap
statistical process control
Comparing business processes and performance metrics to industry bests and best practices from other companies
Metrics compared: quality, time, and cost
Management identifies the best firms in their industry—or in another industry where similar processes exist—and compares the results and processes of those studied (the “targets”) to one’s own results and processes
benchmarking
focuses on eliminating waste from the manufacturing process using the following goals and assumptions:
Continuous improvement
Respect for people
Long-term approach to process improvement
The right process will product the right results
Add value to the organization by developing your people and partners
Continuously solving root problems
lean manufacturing
Sigma focuses on eliminating defects and reducing variability
A focus on measurable and quantifiable financial returns
An increased emphasis on strong and passionate management leadership and support
A commitment to making decisions on the basis of verifiable data and statistical methods
six sigma
