Teams Flashcards
What are the skills required of team members?
Co-operate, respect each other and share ideas.
Listen and show support to others.
Accept responsibility for their tasks within the team.
Be able to resolve conflict.
Good communication skills- verbally and written.
What are the 9 features of an effective team?
Clear shared purpose, role and goal
A good leader
Small size
Shared attitude to risk
Interdependency
Open and transparent communication
Shared knowledge and skills
Time together
Stage in team formation
Describe clear shared purpose, role and goal
Team members should clearly know their role, believe in the goal of the team and want to contribute towards its completion.
Describe a good leader
A leader who can motivate, empower and resolve conflict quickly and fairly. They should also distribute workload fairly.
Describe small size
4-6 members with a variety of personalities, age and experience.
Describe shared attitude to risk
A similar attitude to risk taking is useful to avoid conflict amongst the team.
Describe interdependency
The team members should be able to rely on each other in times of difficulty in reaching individual goals.
Describe open and transparent communication
Team members who can communicate well with each other and trust their opinions will be heard and valued, this will help to reduce conflict.
Describe shared knowledge and skills
Knowledge and skills should be shared amongst the team to allow work to progress smoothly even if some members are absent.
Describe time together
The team should be given time and opportunity to develop both inside and outside of the business.
Describe stage in team formation
Teams in the ‘Performing’ stage of Tuckman will operate most effectively.
What are the skills of a good team leader?
Helps to promote positive atmosphere/good staff morale.
Provides good communication channels.
Helps ensure deadlines are met through effective monitoring.
Effectively manages all types of people to avoid conflict within the team.
What are the benefits of teams to individuals?
Can learn skills from others in the workplace and as a result of this may have a better chance of promotion/pay increases.
May feel more supported in the workplace by other team members.
May experience greater job satisfaction as they can confidently complete tasks.
May feel more motivated and less likely to be stressed as they are not held individually accountable for a decision. This may also encourage team members to take greater risks and try out new ideas.
Increased feeling of self-worth may be experienced from being part of a team.
What are the benefits of teams to organisations?
Better ideas generated as a result of team working together, this makes the organisation more competitive and productive.
Can reduce staff turnover and absence as staff feel more motivated as part of a team.
Reduced staff turnover reduces the cost of recruitment and training.
Employees may become multiskilled as they work with each other which reduces the impact on productivity of a team member being absent.
Well-functioning teams require less supervision which could reduce management costs in the organisation.
As teams are more likely to take risks the organisation may gain a competitive edge.
What are the 5 types of technology used in teams?
Intranet
Presentation software
E-diary
Whatsapp/Instant messaging
E-mail
