Team Building

Question 1

Job Descriptions; should contain?

Answer 1

Needs to be competency based
1. purpose 2. required functions 3. marginal job functions; 4. physical demands; 5. skills required

Question 2

What are the benefits of a job description?

Answer 2

keeps you out of legal issues
organizes work
helps recruitment
tool for evaluating personal

Question 3

Multigenerational Workforce

Answer 3

1. Veterans: + knowledgeable - IT
2. Baby Boomers: maj of leaders, likes to process discuss, and collab
3. Gen X: tech savvy, needs less formal authority, good at multi tasking
4. Nexters: flooded with choices, tech, too optimistic

Question 4

“Just Culture”

Answer 4

recognize that individuals cannot be help responsible for global failure
Human error: console
at risk behavior: coach
Reckless: punish

Question 5

Team Organization

Answer 5

Chain of command, Span of control, Org chart

Question 6

what are the limits of an org chart?

Answer 6

shows the formal relationship but not social
shows nothing about leadership styles
easily OOD