Taylor McCoy (missed lab) Flashcards
1
Q
What happened?
A
Exhausted, thirst, urinary frequency in last 4 months. Worried about diabetes since mom is, but was tested & no one said I was
2
Q
Feelings
A
Irritated/frustrated over waiting 1 hr for MD, missed work shift, testy/confrontational (limit eye contact, breathe deeply). Further agitated when finding out
3
Q
Move along phrase if apologizes
A
I appreciate you apologizing. I just want to have a plan going forward for how I can get back to feeling normal again
4
Q
Move along phrase if no apology
A
So what am I supposed to do now? How am I going to get better?