Task:A Human Behavior and communication--Acronyms

Question 1

Human Behavior

Answer 1

A product of factors that cause people to act in predictable ways.

Question 2

Maslow’s hierarchy of needs (PSBECS)

Answer 2

P-hysiological
S-ecurity
B-elonging
S-elf-Esteem(internal&external)
c-ognitive and aesthetic
S-elf-Actualization

Question 3

Defense Mechanisms (DR DR FCPR)

Answer 3

D-enial
R-epression
D-isplacement
R-ationalization
F-antasy
C-ompensation
P-rojection
R-eaction formation

Question 4

Normal reaction to stress

Answer 4

Rapidly and exactly

Question 5

Abnormal reactions to stress (PRESIM)

Answer 5

P-ainstaking self control
R-apid changes in emotions
E-xtreme over cooperation
S-evere anger towards others
I-nappropriate laughter or singing
M-arked changes in moods

Question 6

Basic elements of communication (SSR)

Answer 6

Source, Symbols, Reciever

Question 7

Barriers to effective communication (COIL)

Answer 7

C-onfusion between the symbol and the symbolized object
O-veruse of abstractions
I-nterference
L-ack of common experience

Question 8

Developing communication skills(LIQIR)

Answer 8

L-istening
I-nstructional communication
Q-uestioning
I-nstructional enhancement
R-ole playing