Target Setting Flashcards
Features of effective targets
SMART Specific - well defined stating exact requirements Measurable - able to be measured Agreed - with line manager Realistic - employee should be capable Timed - completion date
Methods of tracking targets
Personal development plan
Action plan
To do list / Priorities List
Gantt chart
What is a personal development plan?
Document allowing employees to formally record areas of strength and areas for development
Discuss regularly with line manager
Chance of promotion
What is an action plan?
Document prepared to help plan a long term project to show a break down of individual tasks including time scales
What is a to do list / priorities list?
Used on day to day basis to remind of tasks to be completed
What is a Gantt chart?
A chart a manager puts up to allow individuals to see key dates and tasks
Why do you need to set targets?
Help managers to organise resources
Encourages employees to keep to deadlines making them more productive and motivated
Gives a sense of direction
Consequences of inadequately defined targets
Tasks could be completed incorrectly
Tasks could run over budget
Employees may feel inadequate reducing confidence and increased stressing leading to absenteeism
Methods of monitoring targets
Regular checks from line manager
Buddy systems - calling a more experienced employee for help and advice
Procedural audits - reviewing current procedures to ensure efficiency
Why might priorities change?
A member of staff fails to show up for work
A computer network crashes
A manager changes a deadline
What should you do if priorities change?
Reassess work lists
Delegate less important tasks to junior staff
Call upon assistance from other team members
