Symbolic framework (Basic) Flashcards

1
Q

According to the symbolic framework we can find objective truth by comparing different perspectives

A

False, according to the symbolic framework no two people see the world in the same way and this creates fundamental uncertainty in the interpretation of every human impression

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2
Q

What are the basic assumptions of the symbolic framework

A

All people are unique; norms and cultures reduce uncertainty and are created and reproduced by everything we do; cultural meaning and interpretation is more important than the things in themselves (because they cannot be known); management is about creating meaning for employees to interpret the world

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3
Q

What is culture according to Schein

A

Shared assumptions that has worked well enough to be tough to new members

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4
Q

Which are Scheins three levels of organizational culture

A

Observable artifacts that gain maining by the organizational context (machines, buildings and visible behavior); Espoused values that can be asked about (ideals, goals, strategies); Basic assumptions taken for granted (human relations, time)

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5
Q

What are artifacts in the symbolic framework

A

Everything that can be observed, smells, structures, scents and actions. All artifacts need cultural context to make sense according to the structural framework

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6
Q

Espoused values are what a cultural consensus says that they are like and does not have to correspond to others perceived reality

A

True

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7
Q

What are five good dimensions to consider the basic assumptions on according to Scheni

A

us and them, feminine and masculine, human nature, time and space, work and leisure

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8
Q

What is and makes a strong culture

A

When there is homogeneity among the basic assumptions in a group, culture becomes stronger when the outcmes of the assumptions are seen as successes and thus the assumptions become less and less doubted. Strong cultures trade flexibility for efficiency

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9
Q

What questions should one pose when analysing an organization according to Scheins model

A

How strong is the culture and what characterizes the content of the basic assumptions.

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10
Q

Which are Hofsteds six dimensions of culture

A

power distance; individualism v collectivism; collaborative v competitive (feminine v masculine); uncertainty avoidance; long term v short term; indulgence v restraint;

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11
Q

Short term oriented cultures are more conservative and traditional

A

True according to Hofsted, however I believe it was the opposite in the Marketing book

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12
Q

What are subcultures

A

When group membership overlap among cultures, f.ex if a company hires from different countries, different schools or other areas with shared cultures those will be subcultures in the organizations culture

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13
Q

What are the symptoms of group think according to Janis

A

Overestimation of the group (morality and capability); close mindedness (stereotypes outsiders and downplays flaws); Illusion of unanimity

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14
Q

What makes group think more likely

A

high cohesion, structural shortcomings and pressing external conditions (stress)

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15
Q

What makes a group highly cohesive

A

When people prioritizes group belonging over individual expression, like if the group is high status and membership is difficult people think twice before questioning the norm and risking being kicked out

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16
Q

What structural shortcomings may lead to group think

A

isolation from other groups, lack of impartial leadership, lack of formal processes and homogeneous social and ideological background

17
Q

Why do charismatic leaders emerge from groups

A

In high uncertainty or crises people need to reduce this uncertainty and in a given group there is usually someone who most embody the common values. The group members begin to depend on these people for guidance and this socializes the leaders to take the role even more. This is amplified by how other members notice the leader being depended on and follow suit.

18
Q

What is transformative leadership

A

Visionary or ideological leadership that causes followers to strive for goals beyond their own self realization

19
Q

What characterizes symbolic leadership

A

Use symbols to get attention, framing and formulating others perspectives, communicating visions and telling compelling stories. Visionary type Y leadership in HR and manipulation according to power.

20
Q

How can you use symbols to get attention and spread a message

A

F.ex Lawyers wear suits to signal professionalism and a colorful interior of an architecture firm may signal creativity

21
Q

Why does Brunssons model discourage rational decision making processes

A

Becouse he finds that humans more often act on habit as a result of their culture, rational processes are often not acted upon as they are seen as confusing. This leads to paralysis, doubt and confusion which leads to inefficiency. Therefor the rational thing to do is to not be rational but rather simple and dogmatic for efficiency

22
Q

What are decision-rational processes according to Brunsson

A

Talk f.ex discussion of strategy, investigations, PR. This rarely leads to action according to Brunsson but impresses shareholders/creditors and other stakeholders and thus makes it more easy to finance the business

23
Q

What are action-rational processes according to Brunsson

A

coordinated repetitive action, do what has worked before, copy others success without understanding why they succeed (benchmarkeing). Leads to swift action according to Brunsson

24
Q

How should Businesses organize themselves according to Brunsson

A

By de-coupling the decision rational processes from the action rational processes. Let managers impress the investors and potential customers and employees with their talk but don’t make it interfere with the action rational processes on the ground. This is what he calls organizational hypocrisy

25
Q

What are the effects of organizational hypocrisy using time according to Brunsson

A

Saying that they will do something in the sear futrure reduces the demand for actions to be taken but ti can also give the time needed for people to adapt and implement action

26
Q
A