Summary Flashcards
Outcome # 1
Product is important but so are:
Services ( support and finances)
customer value of a product ( brand name, quality level, packagin, addit. features
O. # 2 Type of consumer products
specialty
Shopping
Convenience
Unsought products
O # 3 Difference
Product mix breath and product lines depth
Breath, ( # product lines)
Depth ( # of category of a product line)
Excessive product lines can confuse consumers
Sometimes products are no longer profitable:
Firms priorities change or consumer shift
O# 4 Advantage Brand (firms and consumer)
consumer search process
C. loyal certain brands
brands valuable legal sense
Brands have a real market value/////company asset
O# 5 components brand equity
brand awareness
Brand associations
Brands loyalty
Perceived value
O# 6 Brand strategies use by firms
1. manufacturer, private level Generic brands 2. Corporate brand Collection of product line Individual brands
- extend current brand to new products
- Cobranding
- License the brand to other firms
O# 7 Package and label firms overall strategy
Package
Holds the product
Facilitate transportation and storage
Information
Label
Information
product usage
Nutritional