Subordinate conduct Flashcards
Are there bad teams?
No, there are only bad leaders - hold yourself personally responsible for the performance of each tutor you lead
What happens to a poorly managed tutor?
- arrive late, don’t follow up on a commitment made to you, don’t prepare for SLs, don’t communicate important information
What characteristics are held my a well managed tutor?
- produce a high standard of work in SL
- excited to contribute in meetings
- phone you to talk about important things
- get the best out of the training programme
Name an example of the dichotomy of leadership?
- gentle and firm
- iron first = solid core of purpose - you are not here to make friends, please people, tell jokes, share dramas but to LEAD and guide tutors thus growing staff
What does Jocko say in Extreme Ownership?
‘It’s not what you preach, it’s what you tolerate’ - set consistent and firm boundaries
Should you let a failure slide
No! Do not teach them that it’s okay, reprimand them immediately
Is it okay for you to reprimand subordinates with anger/frustration?
No, do not change your tone or anything, centre yourself, calm down and reprimand
What does the velvet glove refer to?
the delivery and presentation of your message - you are required to stay calm, kind, empathetic and wear a smile, being respectful and polite
What type of leader should you be?
A servant leader who listens and understand - is available and makes people happy to talk to you
Name 5 things that are not meant by being iron
Unkind, spiteful, angry, vexed, short tempered eg. a rock
What is it like to be candy?
A pushover, desperate to please, buddies, approval seeking, their new bestie
