Big Ideas Flashcards
Fill in the gaps: separate the _____ from the _____ from _____
Separate the people from the problem from Getting Yes
What does it mean to separate the people from the problem?
The goal is not to win, understand their concerns - deal with emotions and personality issues separately from the issues at stake - listen and communicate
Seek first to _______ then to be _______
Seek first to understand then to be understood - 7 habits of highly effective people
What does it mean to seek first to understand then to be understood?
Develop a real understanding of what the other person is saying by listening - use this to negotiate, persuade, lead or educate
What should you focus on?
Focus on interests not positions
Which book tells us to focus on interests not positions?
Getting yes - a book about negotiating
How should you negotiate when you focus on interests and not positions?
Do not argue about who should get their way but rather try and find the other party’s underlying interests - their basic wants, needs and motivations in order to negotiate effectively - creates win wins for a nice compromise
How should you think?
Think win win!
Which habit is think win win in 7 habits?
Habit number 4
What does think win win mean?
Agreements or solutions are are mutually beneficial and satisfying - we both get a piece of the pie
What character traits show in someone who thinks win win?
Integrity: sticking with your true values, feelings and commitments
Maturity: expressing your ideas and feelings with courage and consideration for the ideas and feelings of others
Abundance mentality: believing there is plenty for everyone
What is balanced in think win win?
Balancing between courage and consideration - you’re both nice and tough
How do you need to be to think win win
Empathetic, confident, considerate, sensitive, brave, courageous and considerate
What is the big idea starting with an S
Synergise
What does synergize mean?
Two heads are better than one - creative cooperation where you solve problems with people who have different points of ciew
What is the difference between synergy and compromise?
Compromise = one plus one gives you one and a half but the other gives you 3
What is a key part of Synergy?
The whole is better than the sum of the parts, you can use teamwork and open mindedness to find solutions to new problems
What are the hallmarks of being in synergy?
I have a change of heart
Feel new energy/excitement
See things in a new way
Feel that the relationship is transformed
End up with an idea or result that is better than what either of you started with
Should differences be seen as weaknesses?
No, they should be seen as strengths because uniformity is not unity, valuing mental, emotional and psychological al differences drive synergy
What does extreme ownership say about disciplining yourself?
Discipline translates to more significant decisions. If you get up when your alarm rings, you win, if you fall back to sleep, you fail
How should you lead?
NOT from the front, practice what you preach and don’t be a hypocrite
What is extreme ownership?
The practice of owning everything in your world to an extreme degree - be proactive, you are responsible for all the tasks that affect whether or not your mission is successful (not just the tasks you directly control)
What are the hallmarks of extreme ownership?
- Extreme ownership makes blaming others is unacceptable - when something goes wrong, own it, figure out what happened and build a solution
- Extreme ownership is empowering - accepting failure helps you to understand what happened and find a solution (it isn’t depressing) - it allows you to learn from it
- Extreme ownership empowers the group - they will emulate you and figure out how to fix their problems instead of blaming others
Share why
Ask your team if they understand, but you need to understand and believe in the mission! Ask questions until you understand so you can fulfil the task/guidance that you believe in!
What is the second to last big idea?
Check your ego - ego disrupts everything (ability to take good advice and constructive criticism) by bringing up your defences with prevents you from learning and growing. Put your ego aside (personal agenda) and put the mission’s success first
What is leading up the chain of command?
Blame yourself if your superior isn’t giving you necessary support or making a timely decision and use influence, experience, knowledge, professionalism and communication to get what you need for your team to accomplish the mission
What should you be aware of when leading up the chain of command?
- take responsibility for leading everyone
- find out what you can do better to get them to do what you want or need
- don’t ask your leader what you should do but tell them what you’ll do
