Study plan: CH 8 Flashcards

1
Q

Liz, a marketing manager, wants to empower her employees. which of the following would best help Liz accomplish this goals?
A) Offering more constrains
B) Offering financial rewards
C) Clarifying controls
D) Providing opportunities for intrinsic encouragement
E) Micromanaging tasks

A

D

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2
Q

What is a characteristic of empowerment?
A) it involves getting others to do what you want
B) It stems from an external source
C) It comes from an internal source
D) It leads to competition
E) It is a “push” strategy.

A

C

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3
Q

Which behavior impact do managers seeking to empower employees NOT want to strive for?
A) Removing constraints
B) Removing controls
C) Removing obstacles to personal growth
D) Removing opportunities for intrinsic encouragement
E) Removing boundaries

A

C

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4
Q

Which of the following involves removing controls and constraints in the workplace, so employees are intrinsically encouraged accomplish tasks ?
A) Empowerment
B) Organizational policies
C) A push strategy
D) Managerial influence
E) Monetary reward systems

A

A

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5
Q

According to research, what is the result of real empowerment?
A) Flattening of the organizational hierarchy
B) Increased workforce diversity
C) Increased organizational success
D) Elimination of workplace stress
E) Decreased managerial effectiveness

A

C

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6
Q

Which of the following constitutes a characteristic of empowerment rather than power?
A) Ultimately, few people have it
B) the capacity to get others to do what you want
C) comes from an internal source
D) to get more implies taking it away from someone else
E) comes from an external source

A

C

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7
Q

_______________________ does NOT represent articulating clear vision and goals.
A) Associating the vision and goals with personal values
B) Creating a picture of a desired future
C) Identifying specific actions and strategies that will lead to the vision
D) Establishing SMART goals
E) Breaking apart large tasks and assigning one part at a time

A

E

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8
Q

Which of the following is a characteristic of a SMART goal?
A) Having a flexible open-ended deadline
B) Being identifiable
C) Differing from organizational objectives
D) Being subjectively measurable
E) Being unrealistic so as to challenge workers

A

B

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9
Q

Which of the following does NOT represent articulating clear vision and goals?
A) Creating a picture of a desired future
B) Identifying specific actions and strategies that will lead to the vision
C) Establishing SMART goals
D) Breaking apart large tasks and assigning one part at a time
E) Associating the vision and goals with personal values

A

D

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10
Q

Assigning simple tasks before a difficult tasks falls under which facet of empowering others?
A) Modeling successful behaviors
B) Arousing positive emotions
C) Articulating a clear vision and goals
D) Fostering personal mastery experiences
E) Providing support

A

D

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11
Q

Accessibility to training and development experiences falls under which tenet of the strategy to empower others?
A) Articulate a clear vision and goals
B) Create confidence
C) Arouse positive emotions
D) Providing resources
E) Connect to outcome

A

D

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12
Q

_________ are goals that can be assessed objectively and where the degree of successful accomplishment can be determined.
A) Time-bound goals
B) Aligned goals
C) Measurable goals
D) Specific goals
E) Realistic goals

A

C

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13
Q

____________________decision making is possible through empowered management.
A) The elimination of
B) Streamlined
C) Subordinate-restricted
D) Propietary
E) Higher quality

A

E

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14
Q

What is the most engaging definition of initiative?
A) Asking what to do
B) Acting, then reporting results immediately
C) Waiting to be told what to do
D) Recommending, then taking action
E) Initiating action, and reporting only routinely

A

E

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15
Q

What do most managers do to accomplish organizational tasks and achieve success?
A) Micromanaging all projects
B) Perform work alone
C) Empower employees
D) Form heterogeneous teams
E) Offer frequent pay raises

A

C

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16
Q

What impact does empowered engagement have on decision making?
A) Restricts the decision-making power of employees
B) Streamlines the decision-making process
C) Improves decision quality
D) Eliminates the need for managerial decisions
E) Removes subordinates from the process

A

C

17
Q

When specifying the level of initiative and the process of engaging others, which of the following represents the LEAST engaging level of initiative?
A) Ask what to do
B) Recommend, then take action
C) Act, then report results immediately
D) Wait to be told what to do
E) Initiate action, and report only routinely

A

D

18
Q

Which of the following group is that a consequence of empowered engagement?
A) Morale and motivation remain low
B) Less discretionary time becomes available
C) People have less of a tendency to help one another
D) The work has a high probability of being successfully completed
E) Interpersonal relationships are weakened

A

D