Homework: CH 8

Question 1

Liz, a marketing manager, wants to empower her employees. Which of the following would best help Liz accomplish this goal?
A) Offering financial rewards
B) Providing opportunities for intrinsic encouragement
C) Micromanaging tasks
D) Offering more constraints
E) Clarifying controls

Answer 1

B

Question 2

What is a characteristic of empowerment?
A) It involves getting others to do what you want.
B) It stems from an external source.
C) It is a “push” strategy.
D) It comes from an internal source.
E) It leads to competition.

Answer 2

D

Question 3

___________________ does NOT represent articulating clear vision and goals.
A) Associating the vision and goals with personal values
B) Identifying specific actions and strategies that will lead to the vision
C) Establishing SMART goals
D) Breaking apart large tasks and assigning one part at a time
E) Creating a picture of a desired future

Answer 3

D

Question 4

Which of the following is a characteristic of a SMART goal?
A) Being subjectively measurable
B) Differing from organizational objectives
C) Being identifiable
D) Having a flexible, open-ended deadline
E) Being unrealistic so as to challenge workers

Answer 4

C

Question 5

_____________________ decision making is possible through empowered engagement.
A) Subordinate-restricted
B) Proprietary
C) Streamlined
D) The elimination of
E) Higher quality

Answer 5

E

Question 6

What is the most engaging level of initiative?
A) Asking what to do
B) Initiating action, and reporting only routinely
C) Recommending, then taking action
D) Acting, then reporting results immediately
E) Waiting to be told what to do

Answer 6

B