Structure

Question 1

Explain Mintzbergs Organisational structure

Answer 1

Strategic apex - strategic decisions-maker (directors)
Technostructure - technical work, design standards and procedures
Middle line - supervise operating core (middle management)
Operating core - work on product/ service (production employees)
Support staff - do not work directly on product services (admin)
Culture of an organisation impacts each element

Question 2

Explain Shamrock

Answer 2

The professional core - permanent staff/ core competencies/ knowldge
Flexible labour force - seasonal worker/ task
The contractual fringe - external provided workers/ subcotnratcs/ specialist services