Marketing Flashcards

1
Q

What is the marketing mix

A

Product -
Price
Place
Promotiomn -
People (service)
Physical evidence (services)
Process Services

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2
Q

Explain product

A

Quality, features, branding

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3
Q

Explain price

A

Discounts
Dynamic prices
Market skimming (high prices at launch go lower)
Predatory pricing (low prices to undercut competiors and gain market share)
Cost plus pricing
Market/ competior pricing (inline with competitors)

Cost
Customer
Competition

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4
Q

What is the price elasticity of demand

A

How sensitive demand is to a change in price

Change in Sales / Change in price

less than 1 inelastic
higher than 1 elastic

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5
Q

Explain promotion

A

ASPPP Advertising, sales promotion, public relations, private sales

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6
Q

Explain Place

A

Locations/ distribution channels/ districution partner

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7
Q

People (services)

A

Staff

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8
Q

Physical Evidence (services)

A

Brand, store layout, receipts, feedback/ recomendations/ case studies

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9
Q

Process (services)

A

Efficiency

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10
Q

Market segmentation definiton

A

Market segmentation dividies the mass market into small group of customers who can be treated the same for marketing purposes.

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