Stress Psychology: Workplace Stress

Question 1

Who did a study into Workplace stress?

Answer 1

Marmot et al.

Question 2

Name the 3 factors that can affect stress in the workplace

Answer 2

> Role Conflict
Workload
Job-Control

Question 3

What did Marmot do initially ?

Answer 3

Marmot investigated the job-strain model of workplace stress. This model proposes that the workplace creates stress and illness in two ways: high workload and low job control. Five years later the ppts were re-assessed.

Question 4

What did Marmot find for Workload?

Answer 4

Marmot found no link between high workload and stress-related illness and therefore concluded that job demand was not a significant factor in stress.

Question 5

What did Johansson do?

Answer 5

He investigated the link between high workload and stress. He studied the sawyers at a Swedish sawmill who have a stressful job. He compared them to Cleaners who have a less stressful job.

Question 6

What did Johansson find?

Answer 6

He found that the sawyers had a higher illness rate and also higher levels of adrenaline in their urine unlike the cleaners.

Question 7

What did Marmot find for job-control?

Answer 7

Marmot et al. at the end of his original study found that those you work the best and performed the best had fewer heart problems than those that had a worse performance.
The ones who scored better showed a sense of high job-control whereas the ones who scored poorly showed a low job-control.

Question 8

Explain Role Conflict and Stress?

Answer 8

Conflict between work and family is commonly associated with higher levels of absenteeism, lower levels of performance and poorer physical and mental health.