Stress (b?) Flashcards
1
Q
Emotional intelligence (EI)
A
describes the ability of individuals to recognize their own and other people’s emotions, to discriminate between different feelings, label them appropriately, and to use emotional information to guide thinking and behaviour.
2
Q
- Crow’s feet wrinkles
- Pushed up cheeks
- Movement from muscle orbiting the eye
A
Happiness
3
Q
- Drooping upper eyelids
- Losing focus in eyes
- Slight pulling down of lip corners
A
Saddness
4
Q
- Eyebrows down and together
- Eyes glare
- Narrowing of the lips
A
Anger
5
Q
- Eyebrows raised and pulled together
- Raised upper eyelids
- Tensed lower eyelids
- Lips slightly stretched horizontally back to ears
A
Fear
6
Q
- Eyebrows raised
- Eyes widened
- Mouth open
- Lasts for one second
A
Surprise
7
Q
- Nose wrinkling
- Upper lip raised
A
Disgust
8
Q
Basic/Universal Emotions According to Paul Eckman
A
- 6 in total
- Anger
- Fear
- Disgust
- Happiness
- Sadness
- Surprise
9
Q
Basic/Universal Emotions According to Robert Plutchik
A
- 8 emotions, 4 groups of polar-opposites
- Joy-Sadness
- Anger-Fear
- Trust-Distrust
- Surprise-Anticipation
10
Q
Alarm Stage
A
- Adrenaline released into blood
- Heart rate and blood pressure increase
- Flow of blood to brain increases
- Breathing rate increases
- Sugar released into blood and blood clot ability increase
- Reduced blood flow to skin, increased sweating
- Reduced blood flow o digestive system, slowing digestion and increasing stomach acid production
- Pupils open wide
- Muscles tense, more energy produced by cells
- Lump forms in throat as muscles contract
11
Q
General Adaptation Syndrome by Hans Selye (1936) as Time Progresses
A
- Arousal falls as one enters period of chronic stress and alarm phase
- Arousal returns to normal levels and exceeds them as one enters resistance phase and gets used to it
- They fall once again as one can’t stand it any longer, entering exhaustion phase
- Hypertension, MCI, Depression, Suicide
12
Q
Eustress and its characteristics
A
- Positive stress
- Motivates, focuses energy
- Mostly short term
- Perceived as within our coping abilities
- Feels exciting and improves performance
13
Q
Distress and its characteristics
A
- Negative stress
- Causes anxiety/concern
- Can be short or long term
- Perceived as outside our coping abilities
- Feels unpleasant and decreases performance
- Can result in mental/physical problems
14
Q
Physical Stressors
A
- Thirst/Hunger
- Cold/Hot
- Lack of sleep
- Sickness/Illness
- Accidents/Catastrophes
15
Q
Emotional Stressors
A
- Feeling of tension
- Irritability
- Restlessness
- Worries
- Inability to relax
- Depression