Strategies of HR Management Flashcards
Autocratic
managers make decisions without staff input and are purely transactional
Democratic
managers invite employees to make decisions and implement them into the business
Job Design
number, kind and variety of tasks that a worker is expected to carry out in the course of their job
Recruitment
process of locating and attracting the right quantity and quality of staff to apply for employment vacancies/anticipated vacancies at the right cost
Internal Recruitment
recruitment from current and former employees as well as past applicants
External Recruitment
recruitment from outside sources such as newspapers, job websites, etc.
Training
improving skills, knowledge and performance of an employee to allow them to perform better
Development
ongoing enhancement of an employee’s skill in line with the changing and future needs of the business and career progression
Rewards
crucial to motivate staff
Monetary
are reflected in pay/financial value
Examples of Monetary Rewards
- increased base pay
- incentive pay
- superannuation
- holiday leave
Non-Monetary
carry other types of value
Examples of Monetary Rewards
- interesting work and opportunity
- more responsibility
- WHS environment
Workplace Disputes
conflicts, disagreements or dissatisfaction between employees and employers
Grievance Procedures
formal procedures, written into an award/agreement that state agreed processes to resolve disputes in the workplace
Negotiation
method of resolving disputes when discussions between the parties result in a compromise and formal/informal agreement
Mediation
is the confidential discussion of issues in a non-threatening environment, in the presence of a neutral third party.
Conciliation
a process where a third party is involved in helping two other parties reach an agreement
Arbitration
the process where a third party hears both sides of the dispute and makes a legally binding order to resolve the dispute
