Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Business - Human Resources > strategies in human resource management > Flashcards

strategies in human resource management Flashcards

1
Q

whata are the 3 main leadership styles?

A
  1. autocratic
  2. democratic
  3. delegative
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is autocratic management

A

management makes decisions, strict chain of command and hierarchy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what is a democratic leadership style?

A

staff and management makes decisions together, employee has more choice

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what are the 3 methods of job design?

A
  1. job rotation
  2. job enlargement
  3. job enrichment
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is the diference between specific and general workers

A

specific = low skilled, cheap worker
general = greater variety of tasks performed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what are the 2 kinds of recruitment

A

internal & external

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

what are a few advantages for internal recruitment

A
  • motivational for staff
  • builds commitment and loyalty
  • increased promotional oppoutunities
  • maintains business culture
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

what are some advatages of external recruitment

A
  • wider applicant pool
  • more diversity
  • get the specific skills the business needs & save on training
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what are the different types of training

A
  • on the job
  • off the job
  • formal
  • informal
  • induction
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

whata re the benifits of training employees

A
  • oppourtunity for promotion
  • improved job satisfaction
  • greater adaptability to cope with changes
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what are the benifits of training for the business

A
  • higher productivity
  • goals and objectives more efficiently met
  • reduced stagg turnover and absenteeism
  • fewer errors and accidents
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

how does training benifit current skills

A

designed to enable the worker to do their current job better

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

how does training benifit future skills

A

benificial for the future objectives of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what are the 2 approaches to performance management

A
  1. developmental
  2. administrative
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what is the developmental approach?

A

focusing on data to give regular feedback for skills and abilities of employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what is the administrative approach to performance manmagement?

A

provides information used by management in training developemt & rewards with the focus of collecting data to manage HR mor efficiently

17
Q

why are perfromance approasals important to a business?

A
  1. Provide feedback from management to employees about work performance
    1. to act as a measurement for promotion and pay rises
    2. To help the business monitor employee election
    3. To identify employees training & development needs
    4. To identify new objectives and put a plan in place to improve future performance
18
Q

what are the 2 types of rewards

A
  1. monetary
  2. non-monetary
19
Q

what are some examples of monetary rewards?

A
  • salalries
  • cash bonus
  • share ownership plans
  • commision
20
Q

what are some examples of non-monetary rewards?

A
  • job satisfaction
  • praise
  • feeling valued
  • advancement oppourtunities
  • flexible working conditions
21
Q

whata re the 3 ways rewards can be distributed

A
  1. individual
  2. group
  3. performance pay
22
Q

what is a negative for individual rewards

A

can cause discourse amoung other employees

23
Q

what is an advatage and a disadvantage to group rewards

A

advantage: lift moral in a group & encourage teamwork
disadvantage: not all employees will put in equal effort = conflict

24
Q

what is an advantage and a disadvantage to performance pay?

A

advantages: key motivator & encourages good workers
disadvatges: unclear bonus structures can appear as favouritism/bias

25
Q

what are global costs?

A

a business’ decision between the cost of training and the reduced cost of cheap labour
- offshoring can reduce labour costs = increased use of global approaches to staffing

indians are paid 20% of the equivalent of australian wages

26
Q

how do skills affect global offshoring?

A

managers concern over lack of employees with the skills needed in jobs due to decreased education

27
Q

how does supply affect global offshoring?

A

developing countries have cheap labour but need highly skilled managers to maintain efficiency
- china & india struggle with shortage of managers understanding cost management, marketing & dealing with global suppliers

28
Q

what is the definition of a workplace dispute

A

a disagreement between employees and employers resulting in employees ceasing work

29
Q

what are some of the causes of workplace disputes

A
  • working conditions
  • management policies
  • job security
  • renumeration
30
Q

what are the 5 negative effects of workplace disputes

A
  1. higher absenteeism
  2. low productivitiy
  3. low staff morale
  4. legal claims
  5. high staff turnover
31
Q

what is the different between overt and covert workplace disputes?

A

overt is more direct (includes strikes & the picket fence)
covert is more discrete (absenteesim, sabotage & staff turnover)

32
Q

what are the parts of the resolution process

A
  • grevience procedures
  • negotiation
  • involvement of tribunals:
    mediation
    concilation
    arbitration
33
Q

what are grieveince procedures

(workplace disputes)

A

the rules and procedures of employees and unions and employers written in EBA’s that must be followed after an official complaint

34
Q

what is a negotiation

(workplace disputes)

A

a discussion between parties to reach a decision, unions may be used

35
Q

what is mediation?

(workplace disputes)

A

an objective third person assists parties to reach a solution

36
Q

what is concilliation

(workplace disputes)

A

a mediation involving a meeting of the parties to reach a solution. usually someone from FWC reccomends solutions but is not legally binding

37
Q

what is arbitration

(workplace disputes)

A

commisioner of the FWC makes a legally binding decsion. formal process, lawyers present on each side

Business - Human Resources (5 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions