role of human resource management Flashcards
Define the strategic role of huamn resource management
the management of an organisations employees in relation to the relationship between employer and employee
why would a bsuiness want to have a HR department (benifits)
- competative edge
- highly qualified workplace
- procedures to deal with workplace conflict
- employment done to meet long-term goals
why is human resources considered a strategic role?
its a long term plan that focus’ on increasing employee productivity
what are some challange in HR
- Retaining good staff
- managing an aging workforce
- increased role of tech
- ethical & corporate responsibility may clash
what percentage do employees make up if a business’ expenses?
60%
how is HR interdependant with operations?
the performance of employees has a direct result on the quality of goods and services produced.
HR is more likely to result in a better performance from employees
how is HR interdependant with Marketing?
HR provides incentive for employees to maximise thier customer service which furthur promotes the business
employees are the public face of the business, giving them the ability to increase or decrease customer loyatly
how is HR interdependant with Finance
funding departments fund HR training activities
eg. developement, workplace education issues, occupational health, salary
what is outsourcing?
the use of a third party specialist to take advantage of specialist skills and reduce labour costs
why would a business use outsourcing?
it has the potential to significally reduce costs for a business
what is meant by outsourcing human resource functions
this means a business will hire external experts from the business to focus on the long-term goals of the business whilst the business focuses on the growth of the business
what are the 6 human resrouce funtions most commonly outsourced?
- recruitment
- induction
- leadership training
- mediation
- outplacement
- payroll
what is domestic subcontracting?
a method used to avoid the additional employment of ‘in-house’ staff and all the overhead expenses involved
why would a business utilise domestic subcontracting?
to allow the business to focus their resources/employees on essential business activities
eg. hiring an expert to handle the payroll of the company
what is global constracting?
the process of a business using an offshore contractor in countries like india and the phillapines to reduce costs or as a first step towards entering a new overseas market
