Strategic Capability Flashcards
Threshold Competences
Those activities & processes needed to meet the customer’s minimum requirements
Threshold Resources
Those resources needed to meet the customers’ minimum requirements (can be tangible or intangible)
Core Competences
The activities & processes through which resources are deployed in such a way as to achieve competitive advantage in ways that others cannot imitate or obtain
Unique Resources
Those resources that critically underpin competitive advantage & that others cannot easily imitate or obtain (can be tangible or intangible)
VRIO – Resources
Value
Rarity
Inimitability
Organisational support (partnerships)
Porter’s Value Chain – Primary Activities
Inbound logistics
Operations
Outbound logistics
Marketing & sales
Service (after sales support)
Porter’s Value Chain – Secondary Activities
Firm infrastructure
Technology development
Human resource management
Procurement
SWOT
Internal
*Strengths
*Weaknesses
External
*Opportunities
*Threats