Star F Stories Flashcards
1
Q
VZ - GSTS Training (#1)
A
Strengths:
- Training
- Resourcefulness
- Presentation
- Detail Oriented
- Rollout cutting edge software system
- New interface & relational database
- Concentrated amt time to learn new software
- Created training materials & built presentation
- Rolled training out across 4 Regions
- Over 600 users trained in 8 week period
- More accurate records & work efficiencies
- Highest level of peer recognition with cash
- Type skills that you were looking for?
- How you see these skills used in your company?
2
Q
VZ - Web Training (#2)
A
Strengths:
- Creativity
- Resourcefulness
- Presentation
- Training
- Major new enhancements deployed
- Training needed/budget $ frozen
- Idea of web conferencing software
- Developed learning aids/test scenarios
- Training in small groups
- Cost reduction of 89%
- Format adopted for later use
- Type skills that you were looking for?
- How you see these skills used in your company?
3
Q
VZ-Rpt Card (#3)
A
Strengths:
- Technical
- Database
- Detail Oriented
- Managers need way to view cost w/installation
- Data in 2 sources; mainframe & Oracle dbase
- Gathered data rqmts
- Extract budget data from mainframe
- Database tables built, queries written
- Results displayed in web portal
- Managers made sound decisions
- Type skills that you were looking for?
- How you see these skills used in your company?
4
Q
VZ-Enhancements (#4)
A
Strengths:
- Testing
- Management
- Detail Oriented
- Writing
- Several enhancements submitted, evaluated & ranked
- On team that debated list & finalized list
- Wrote specs for enhancements
- Coordinated with those coding changes
- Changes put in production w/more efficiencies
- Type skills that you were looking for?
- How you see these skills used in your company?
5
Q
RB – Playaways (#5)
A
Strengths:
- Planning
- Motivating
- Selling
- Presentation
- New portable mp3 player “Playaway”
- Expection to sell AMAP to existing customers
- Plan to target largest customers 1st
- 12 to 15 appointments w/portable speaker
- Most sold w/cash award
- Type skills that you were looking for?
- How you see these skills used in your company?
6
Q
RB-Rep of Yr (#6)
A
Strengths:
- Sales
- Quick Learner
- Planning
- Customer Relations
- New Sales Rep, 2 states 500 accounts
- 100+ new book titles added qtrly
- Dev monthly plan for visits 2 weeks out
- Voice recorder to learn titles
- Able to set 16 appts/wk vs rqmt of 12
- Consistency gave Rookie of yr & Rep of yr next
- Type skills that you were looking for?
- How you see these skills used in your company?
7
Q
Pearson-Amazon Ebook (#7)
A
Strengths:
- Investigative
- Solutions Oriented
- Relationship Building
- Custom Media many texts sold in various places
- Not able to sell Ebooks on Amazon
- Retail group uses Amazon
- Investigation to det process flow & what’s reqd
- Reached out to retail side
- Several weeks of work
- Process ironed out for CM to use
- Next step is setup test records to see how it flows
- Type skills that you were looking for?
- How you see these skills used in your company?
8
Q
Pearson - MyCourseTools (#8)
A
Strengths:
- Training
- Writing
- Communication
- Pearson hosts portals for customers
- Download assets (audios, videos, presentations)
- Setup of portals tedious & time consuming
- New process developed that needs to be rolled out to PMs
- Studied process & wrote detailed procedures
- Put together test data w/outline for PMs
- Training done via web conferencing
- New procedure successful. Portal builds cut 4hrs to 15 min
- Type skills that you were looking for?
- How you see these skills used in your company?
9
Q
Kidney Donation (#9)
A
Strengths:
- Loyal
- Do what it takes
- Risk Taker
- Brother’s kidney function to 11% @ age 40
- Needed kidney to avoid dialysis
- I volunteered to be tested for being a match
- Lab work 6 different occasions
- Travel to Chicago for 1 full day of testing
- Kidney removed in Chicago on 12/10
- Complete recovery for myself & great function w/1
- Brother avoided dialysis
- Chance for vast improvement
10
Q
Pearson – Technical Support Rep (#10)
A
Strengths:
- Trouble-shooting
- Communication
- Analyze
- Advise
- Students & teachers w/access problems
- Listened close & asked precise questions
- Gathered all data needed to analyze issue
- Customer frustrations eliminated & problems solved
- Last Rep in busy season & given permanent position
- Type skills that you were looking for?
- How you see these skills used in your company?
11
Q
Verizon – Section Manager (#11)
A
Strengths:
- Judgement
- Management
- Communication
- Decision Making
- Decisions w/grp, addtl staff & cut expenses
- Analyse grp function/make personnel decisions
- Needs assessment for the group
- Interviews w/3 additional people hired
- Realign supt responsibilities from Regional to Corp
- Had to lay off one of my people
- New structure more efficient/less duplication
- New employees trained properly from the start
12
Q
Pearson Education – Project Management (Connections Academy) (#12)
A
Strengths:
- Project Mangement
- Detail Oriented
- Technical Configuration
- Customer Support
- Connections academy large Pearson customer
- Adopted over 30 Pearson courses
- Items in course linked back to Pearson servers
- Each course analysed to determine failed links
- Research direct integration of ebook links
- Configure links for single sign on access to P servers
- Ebook files placed on P servers via ftp
- DI links developed for S-Signon to pass thru
- Consulted w/customer to put links in their LMS
- Customer courses & links worked successfully
- Type skills that you were looking for?
- How you see these skills used in your company?
