Standards 5 - Change Management Process

Question 1

What is a process?

Answer 1

A set of interrelated actions and activities performed to achieve a specific product, result, or outcome.

Increases the likelihood that individuals and organizations effectively transition to a future state to achieve expected benefits.

Question 2

What is a transition?

Answer 2

Current to a future state is achieved by applying change management
processes so that stakeholders are engaged before, during, and after the change process.