Ethics Flashcards
What is the purpose of Code of Ethics?
To guide the professional conduct of members of the association, holders and applicants of ACMP-sponsored certifications, volunteers, ACMP Qualified Training Providers, staff, and contracted resources
What are the 5 tenets?
Duty of Honesty, Responsibility, Fairness, Respect, Advancing the Discipline & Supporting Practitioners
What are the 3 dimensions that we demonstrate honesty in communication, conduct, and through our behavior?
Truth, Sincerity, Candor
Describe the Truth dimension. (Duty of Honesty, Honesty in Communications)
Earnestly seeking to understand the truth.
Knowingly communicating with intent to express truth, ensuring that due diligence is undertaken to extract truth at every opportunity.
Expressing truth in our communications in a way that is not likely to deceive or mislead.
Providing accurate information in a timely manner.
Describe the Sincerity dimension. (Duty of Honesty, Honesty in Communications)
Acting with sincerity, communicating genuinely, and ensuring meaningful expression of intent.
Making commitments and promises, implied or explicit, in good faith.
Striving to create an environment in which others feel safe to tell the truth
Describe the Candor dimension. (Duty of Honesty, Honesty in Communications)
Establishing relationships with legitimate expectations of frank, forthright exchanges based on mutual trust.
Seeking to conduct all exchanges with others respectfully, emphasizing openness and frank discussion as critical to healthy communication.
How do we demonstrate honesty in conduct and behavior?
Conducting ourselves always in a manner that consistently demonstrates our integrity.
Engaging in honest behavior with the intention of preserving the integrity of self, the client or employer we represent and all other staff members.
Engaging in behavior that demonstrates our consistent trustworthiness, acting on our core values in decision making with assured expectation and reliability.
Acting consistently regardless of the situation, remaining dutiful in representing our personal and professional ethics through behavior and word assuming full responsibility for our own actions
What is Duty of Responsibility?
Ethical responsibility is demonstrated through accountability while pursuing excellence and responding to expectations. Responsibility implies that we take full ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result.
How do we demonstrate duty of responsibility?
Making decisions and taking actions based on the best interests of society, public safety, and
the environment.
Accepting only those assignments that are consistent with our background, experience,
skills, and qualifications.
Competently and completely fulfilling the commitments that we undertake –we do what we
saywe will do.
Taking ownership of our errors or omissions and the resulting consequences, ensuring that communication to the appropriate body occurs. and that we make corrections promptly.
Promptly communicating to the appropriate body any errors or omissions discovered that
are caused by others.
Protecting proprietary or confidential information that has been entrusted to us.
Ensuring that key stakeholders are completely informed if developmental or stretch
assignments being considered exceed our qualifications or skills thereby enabling our client/
employer/co-workers to make informed decisions for our suitability for that
particular assignment.
Contracting for work that our organization is qualified to perform and assigning only qualified individuals to perform the work.
Upholding this Code and holding each other accountable to it.
What is Duty of Fairness?
Fairness involves representing ourselves in matters with consistency by evincing a commitment
to impartiality, objectivity, openness, due process, and proportionality.
How do we demonstrate Duty of Fairness?
Treating all people equitably based on merit and ability.
Dealing with each and every matter before us with consistency.
Demonstrating transparency in the decision-making process using appropriate criteria
without undue favoritism or improper prejudice.
Conducting ourselves in a manner which is free from competing self-interest, prejudice,
and favoritism.
Constantly reexamining our impartiality and objectivity, taking corrective action
as appropriate.
Providing equal access to information to those who are authorized to have that information.
Making opportunities equally available to all qualified candidates.
Proactively and fully disclosing any real or potential conflicts of interest to the
appropriate stakeholders.
Refraining from engaging in the decision-making process or otherwise attempting to influence outcomes when we realize that we have a real or potential conflict of interest, unless or until we have made full disclosure to the affected stakeholders, we have an
approved mitigation plan, and we have obtained the consent of the stakeholders to proceed.
What is Duty of Respect?
Respect is howwe acknowledge and honor the absolute dignity of every person. As professionals
we must continually show a high regard for ourselves, other people, reputation, the safety of
others, and financial and other resources entrusted to us.
How do we demonstrate Duty of Respect?
Informing ourselves about the norms and customs of others and avoid engaging in behaviors they might consider disrespectful.
Listening to others’ points of view, and seeking to understand them.
Approaching directly those persons with whom we have a conflict or disagreement.
Conducting ourselves in a professional manner, even when it is not reciprocated.
Treating others with dignity and expect the same of our colleagues.
Acting with compassion and sensitivity to the feelings and needs of others.
Negotiating in good faith.
Refraining from using our expertise or position to influence the decisions or actions of others.
Refusing to act in an abusive manner toward others.
Respecting the property rights of others.
What is the Duty of Advancing the Discipline and Supporting Practitioners?
Advancing the discipline and supporting practitioners to lead and practice ethical change
management is at the core of the formation of ACMP. Through creating a community of
professionals who share an ethos of consistently striving to deliver best practice and added
value for their clients or employers, we advance the discipline of change management into a
recognizable, respected profession.
How do we demonstrate Duty of Advancing the Discipline and Supporting Practitioners?
Committing to share our knowledge, experience and tools to build consistency in value for clients or employers to the fullest extent possible without violating agreements of
intellectual property rights with the clients or companies which the practitioner is associated.
Supporting practitioners through undertaking cutting edge research and sharing those findings.
Enabling ongoing education and accreditation within the framework of the Standards of ACMP for the profession.
Advocating for the profession by engaging in activities that enhance its credibility and value
teaching at every opportunity – our clients, our peers, our employers and employees, and
other practitioners and the global community
