Stakeholders And User Needs

Question 1

External Stakeholder

Answer 1

External stakeholders are entities not within a business itself but who care about or are affected by its performance

Question 2

External Stakeholders Examples

Answer 2

consumers, regulators, investors, supplies

Question 3

Internal Stakeholders

Answer 3

Internal stakeholders are those individuals or groups within a business who have an interest in the company.

Question 4

Internal Stakeholder Examples

Answer 4

employees, owners, shareholders and management

Question 5

Advantages of stakeholders

Answer 5

Helps us establish specification
Different feedback
Shows qualitative feedback - real time

Question 6

User needs

Answer 6

A specification we abide by to satisfy our user

Question 7

Competition (3)

Answer 7

External stakeholders
Effects - Don’t want to lose business to new competition
Conflicts - creates a more competitive market making it harder for businesses to sell there products to customers

Question 8

Customers (3)

Answer 8

Internal stakeholders
Effects - buying your products, feedback
Conflicts - negative feedback could give your product a bad reputation

Question 9

Employees (3)

Answer 9

Internal stakeholders
Effects - work at your business, may effect productivity
Conflict - wages

Question 10

Suppliers (3)

Answer 10

External stakeholders
Effects - want to sell more materials to us
Conflicts - economies of scale, they will want to sell as many materials as possible to us