Stakeholder Managment Flashcards

1
Q

Budget owner

A

Is a key stakeholder and, in some cases, may be the same person as the owner of the event. Has the overall responsibility for the income and expenditures related to the event.

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2
Q

Event attendees/participants

A

These are the people whose participation is required to achieve the designated event objectives.

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3
Q

Event owner

A

The person who has requested the event & is responsible for defining its overall objectives and measurable outcomes.

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4
Q

External stakeholders

A

Includes attendees, sponsors and the community where the event is taking place.

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5
Q

Internal stakeholders

A

Includes the owner of the project and the owner of the budget.

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6
Q

Lockout

A

1) Refusal by a facility to allow guests access to their guest rooms. 2) Labor action where employers refuse access to the facility by employees.

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7
Q

Minimum Call Agreed and Minimum Contract Time Agreed

A

Agreed upon minimum number of hours of work to be done by a worker under the labour agreement. In cases where the work to be done is shorter than the minimum call, the worker is guaranteed payment for the full minimum.

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8
Q

OT

A

1) Overtime. 2) On Truck or Railway.

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9
Q

Outsource

A

To subcontract a task or responsibility to a supplier to handle some aspect of an event, instead of using in-house staff.

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10
Q

Overtime

A

Time worked by an employee outside of, or in addition to, regular working time or beyond the standard workweek.

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11
Q

Overtime (OT)

A

Labour Work performed in excess of the standard day or week. Typically billed at a higher rate.

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12
Q

Perk

A

Payment, benefit, or privilege received in addition to regular income or salary.

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13
Q

Reporting Pay

A

Guaranteed payment to employees who report or show up ready for work at their usual time and find no work to do.

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14
Q

Semi-Skilled Labour

A

1) Persons whose work is limited to a well-defined work routine. 2) Work in which lapses of performance would not cause excessive damage to products or equipment.

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15
Q

Stakeholders

A

Persons or organizations who are actively involved in the project or whose interests may be positively or negatively affected by the performance or completion of a project.

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16
Q

Stakeholder Approach

A

Event professionals take into account their responsibilities to others and adopt a consultative demeanor, including stakeholders in the event’s decision-making process

17
Q

Union Call

A

1) The number of union members hired to work for an event. 2) Additional servers obtained from a labour source shared by several hotels. 3) The minimum number of hours for which a union labourer must be paid, regardless of actual hours worked.

18
Q

Union Jurisdiction

A

The limits or territory within which control may be exercised by a union may be of at least two kinds. One has to do with geographical limits, the other with trade or craft activity.

19
Q

Union Shop

A

A business in which all employees must be members in good standing of a union.