SSP Part 1 Flashcards
Who founded Kansei Engineering?
Mitsuo Nagamachi in the 1970s
Mitsuo Nagamachi worked in what university?
Professor Emeritus of Hiroshima University
What is the other name for Kansei Engineering?
Emotional or Affective engineering
This is a tested, common approach like a chemical formula, math equation, a seasoned technique, a known measure.
Algorithm
This is an integrated manufacturing system and product development tool that strives to please consumers in two ways. It aims to please customers with the product’s aesthetical qualities as well as its performance. A product’s ‘aesthetical qualities’ refers to how it feels, looks, smells, etc.
Kansei Engineering
This approach applies a variety of creative thinking and problem solving techniques to get an imaginative result.
A team approach
What does kaikaku mean?
Radical Change
This approach emphasizes keen observation and by learning from what didn’t work
Trial and Error
This is an aid to creative problem solving. It is an experimental process/technique, a method for exploring and discovering solutions.
Heuristic
Who developed the Pugh Matrix?
Stuart Pugh
What does the Pugh Matrix do?
It helps determine which items or potential solutions are more
important or ‘better’ than others. It is employed after capturing voice of the customer
Also known as a criteria-based matrix.
What does “+” mean in a Pugh Matrix?
It means a particular solution scores better on a particular criteria as compared to the datum
What are the 5 steps in doing a Pugh Matrix?
- List down the Criteria in a Vertical List
- Select the Datum
- List down the Alternative Solutions Horizontally
- Marking the Pugh Matrix
- Aggregating the Scores
What does “–” mean in a Pugh Matrix?
It means a particular solution doesn’t score better on a particular
criteria as compared to the datum
What is the datum?
It is what the Six Sigma project team believes to be the initial most feasible solution.
