Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Second Year > English Prelims > Flashcards

English Prelims Flashcards

1
Q

Informal social interaction in which the roles of the
speaker and hearer are exchanged in a non-automatic fashion under the collaborative management of all parties

A

Conversation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

This level of conversation contains sharing about thoughts, feelings, desires, internal experience; with deep connection

A

Personal/Emotional

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

This level of conversation is simply an exchange of data with no intimacy

A

Informational

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

This level of conversation is engaging about what is happening “right now”; in the moment, between us

A

Relational

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The first step in conversation, usually with some kind of greeting

A

OPENING

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

This type of reference says something about you

A

Self-References

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the 5 stages in the Five-Stage Model of Conversation

A
  1. Opening
  2. Feedforward
  3. Business
  4. Feedback
  5. Closing
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

This stage gives the other person a general idea of
the focus of the conversation.

A

FEEDFORWARD

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

This type of reference say something about the two of you.

A

Relational References

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A message that establishes a connection between two
people and opens up the channels for more meaningful
interaction

A

Phatic Communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

This stage reveals how satisfied the persons were with the
conversation and may be used to schedule future conversations

A

CLOSING
(The feedback and closing stages may be combined
at times.)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

This type of reference says something about the
other person or ask a question.

A

Other-references

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

This type of reference says something about the physical,
social-psychological, cultural or temporal context.

A

Context References

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

This stage is the substance or focus of the conversation. The longest part of the conversation and the reason for the opening and the feedforward

A

BUSINESS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

This stage signals that the business stage is completed

A

FEEDBACK

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the 4 maxims of conversation?

A
  1. The Maxim of Relation
  2. The Maxim of Manner
  3. The Maxim of Quality
  4. The Maxim of Quantity
10
Q

What is the difference between Person Focused vs. Message Focused feedback

A

Person focused feedback centers on the person.
Message focused feedback centers on the message.

11
Q

What is the difference between Immediate vs. Delayed feedback

A

Immediate feedback is sent immediately after the
message is received.
Delayed feedback comes much later.

12
Q

What is the difference between Low Monitoring vs. High Monitoring feedback

A

Low monitoring feedback is a spontaneous and totally honest
reaction. Your responses show no monitoring or self-censorship.

High Monitoring feedback is a carefully constructed, highly censored response designed to serve a specific purpose.

13
Q

What is the difference between Supportive vs. Critical feedback

A

Supportive feedback accepts the speaker and what the
speaker says.

Critical feedback is evaluative; it is judgmental.

14
Q

What are the 4 functions of Feedforward

A

To open the channels of communication - designed to maintain rapport and friendly relations.

To preview the message -

To disclaim - A statement that aims to ensure that your message will be understood as you want it to be and that it will not reflect
negatively on you.

To altercast - Places the receiver in a specific role and to
request responses in terms of this assumed role.

15
Q

A cooperative, one-way conversation; the goal is to deliver information form one speaker to the listener.

A

Discourse

16
Q

A competitive, one-way conversation; the goal is to express emotions, browbeat those that disagree with you and/or inspire
those that share the same perspective.

A

Diatribe

17
Q

A cooperative, two-way conversation; the goal is for participants to exchange information and build relationships with one another.

A

Dialogue

18
Q

A competitive, two-way conversation; the goal is to win an argument or convince someone, such as the other participant or third party observers.

A

Debate

Second Year (16 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions