Speech Flashcards

Chapter 3

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1
Q

What is communication? the exchange of _____________, __________, or ___________ that results in _______________.

A

thoughts
messages
information
understanding

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2
Q

Basic Communication: A __________ has a __________ that he wants to give to an __________, who then answers with _____________

A

speaker
message
audience
feedback

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3
Q

Speaker: conveys a ___________ to an audience using ___________, _____________, ___________, etc

A

message
words
gestures
facial expressions

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4
Q

MESSAGE
made up of ____________ and _____________
Communication through ____________ and __________

A

content and form
sound and sight

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5
Q

Feedback can be ___________ or ____________

A

verbal or nonverbal

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6
Q

Communication should (3 E’s)
____________
_____________
____________

A

Edify
Encourage
Ehxort

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7
Q

Communication situations (4 W’s)

A

where
when
why
with whom

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8
Q

Communication Distractions
______________________________
______________________________
_____________________________
______________________________

A

Extraneous movement
Unexpected sounds
Physical discomfort
Disturbing mannerisms

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9
Q

Types of Communication
__________________
__________________
__________________
__________________
__________________

A

Intrapersonal
Interpersonal
Small group
public
mass

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10
Q

Two ways words can be interpreted based on the audiences previous experience

A

Denotative - literal
Connotative - the extra personal meanings

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11
Q

Minimize miscommunications by
_________________________________________
_________________________________________
_________________________________________

A

using illustrations and concrete descriptions
being selective in word choice
being sensitive with value-laden words

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12
Q

Places we do public speaking

A

school, church, work, community

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13
Q

How do i arrive at my self-concept?

A

Social Comparison theory - how i compare myself to
- others
- my past self
- an ideal

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14
Q

Self-concept is based on what you think other people think about you

A

Reflected Appraisal theory

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15
Q

a protective feature in which we only accept information about ourselves that fits our self-concept

A

Selective Self-verification

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16
Q

Acronym for constructive criticism

A

SAFER
- specific
- approve
- focus
- empathize
- respect

17
Q

Acronym for receiving constructive criticism

A

GAIN
- glean
- accept
- implement
- normalize

18
Q

levels of listening (4)

A

hearing
attending
understanding
remembering

19
Q

4 distraction that take your mind off the speaker

A

tiredness
extraneous movement
physical discomfort
be aware of the topic