social psychology part 2 Flashcards
3.Compare and contrast the central and peripheral routes to persuasion.
Central – person –cognition-> person(attitudes) – going directly through the rational mind, influencing attitudes with evidence and logic. “my product has been proven more effective”
Peripheral – person –affect-> person(attitudes) – changing attitudes by going around the rational mind and appealing to fears, desires, associations. “people who buy my product are happy, attractive”
6 persuasions principle
authority – people defer to credible experts
liking – people respond more affirmatively to those they like
social proof – people allow the example of others to validate how they think, feel, and act.
Reciprocity – people feel obligated to repay in kind what they’ve received
Consistency – people tend to honour their public commitments
Scarcity – people prize what’s scarce.
Describe Asch’s study using line comparisons and the process of normative conformity.
Normative conformity – to be liked. Unambiguous stimuli
Normative influence - a social pressure to adopt a groups perspective in order to be accepted, rather than rejected, by a group
Participants were seated at a table along with several other people who seemed like other participants. Everyone was asked to choose which line was the same length as the standard line. When participants were allowed to give their answers privately, they were correct 100% of the time. When asked after the confederates began giving the wrong answers, the participants gave the wrong answer 75% of the time.
low ball
Leaving the client alone so they do a self-persuasion
You have to derogate yourself with the first two options to see the final offer as viable
Guy offers first deal. Comes back and says the price was wrong and says its significantly more expensive. Offers another deal that he says he’s just been given permission to offer.
More likely to consider the $298 option now that he’s been low balled.
.Describe Milgram’s study of obedience to authority.
Shock experiment. Not required to continue shocks but politely requested to.
Women are more obedient to authority figures than men are.
People used the fact that the reputation of the school (Yale) justified the shocks.
People are much less obedient now than they were shortly after WWII; so, Milgram’s findings are historically important, but are not relevant to modern generations.
One of the most effective ways to get people to disobey an authority figure is to make sure they have some companions who will do it too.
mimicry
taking on for ourselves the behaviours, emotional displays, and facial expressions of others.
social norms
the guidelines for how to behave in social contexts.
social loafing
which occurs when an individual puts less effort into working on a task with others
social facilitation
occurs when one’s performance is affected by the presence of others.
group think
stifling of diversity that occurs when individuals are not able to express their true perspectives, instead having to focus on agreeing with others and maintaining harmony in the group.
bystander effect
the presence of other people actually reduces the likelihood of helping behaviour.
diffusion of responsibility
occurs when the responsibility for taking action is spread across more than one person, thus making no single individual feel personally responsible
pluralistic ignorance
occurs when there is a disjunction between the private beliefs of individuals and the public behaviour they display to others.
social roles
specific sets of expectations for how someone in a specific position should behave.
explicit processes
corresponds roughly to “conscious” thought, are deliberative, effortful, relatively slow, and generally under our intentional control.