Social influence Flashcards

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1
Q

definition of conformity

A

Change in belief or behaviour to fit the majority in response to social pressure.

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2
Q

Types of conformity and explanations

A

1.Compliance - conforming publicly but privately disagreeing. Temporary, shallow change.
2. Identification - conforms publicly and privately but only when in presence of group they want to be associated w. May be temporary, short-term change.
3.Internalisation - conforms publicly and privately - becomes part of their own belief system. Permanent, deep level of conformity.

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3
Q

Explanations for conformity

A
  1. Normative social influence (NSI) - conforms due to desire to be liked and fit in w the group. Usually associated w compliance
  2. Informational social influence (ISI) - conforms due to desire to be right, so look to others who they believe may have more info. Occurs in unfamiliar situations. Associated w internalisation.
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4
Q

Perrin and Spencer - ISI

A

ISI doesnt affect everyone in same way - Found engineering students conform very little as they have more confidence in themselves.

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5
Q

Research support for NSI

A
  • Asch’s line study
    -Shultz et al - hotel guests exposed to signs that say 75% of ppl reuse towels reduced their own usage by 25%.
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6
Q

Research support for ISI

A

Jenness Bean Jar - Had 101 psych students individually guess how many beans were in a jar. Then split into groups and asked to discuss and re-estimate. Individually asked to guess again.
- Nearly all ppts changed their original estimate as they assumed the group estimate was more likely to be right.

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7
Q

Asch research

A

-Conformity research
-Lab exp
- 123 male US students
-asked to look at 3 diff length lines and say which was most similar to a standard line
- real ppt always answered last (in group w other confederates who they thought were ppts)
-confederates gave SAME wrong answer on 12/18 trials.
- also had control condition w no confederates giving wrong answers to ensure lines were unambiguous - ppts made mistakes 1% of time.

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8
Q

Asch findings

A
  • 33% average conformity rate
  • Individual differences - 25% never conformed
    -when interviewed after, found majority of ppts who conformed continued to privately disagree but changed behaviour to avoid disapproval from group (compliance)
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9
Q

Variables affecting conformity

A
  1. Group size
  2. Unanimity of majority
  3. Difficulty of task
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10
Q

Effect of group size on conformity - research

A

Asch - very little conformity w only 1 or 2 confederates, however rates increased to 30% when there were 3 confederates.
No further change after more increase.

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11
Q

Effect of unanimity of majority on conformity - research

A

Asch - when given 1 or more confed who gave a right answer, conformity dropped to 5.5%.
when a confed gave a different wrong answer to the rest of the group, conformity dropped to 9%.

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12
Q

Effect of difficulty of task on conformity - research

A

Asch - conformity increases when differences between lines were smaller, so correct answer was less obvious.

Lucas et al - asked ppts to solve easy and hard maths problems. found ppts conformed to the wrong answer more often when problems were hard.

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13
Q

Zimbardo research

A

-Conformity to social roles
-Controlled and ppts obs. - Stanford prison experiment
-24 male students volunteers who had undergone psychological screening and found to be most stable.
- randomly assigned to role of ‘prisoner’ or ‘guard’
-Zimbardo played prison superintendent
-Prisoners unexpectedly arrested by real police (deception), blindfolded and taken to mock prison in basement of uni.
-Stripped naked, deloused and given prison uniform w a number that they would be referred to as.
-guards given uniform, clubs, whistles and reflective sunglasses - told not to physically harm prisoners.

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14
Q

Zimbardo findings

A
  • Prisoners rebelled in the first few days, putting their beds up against the door so guards couldn’t get in. Guards infuriated by this and began taking away rights of leaders of rebellion (took away their beds, clothes and created a ‘privilege cell’ for prisoners who weren’t involved – created tension between prisoners).
  • Guards became increasingly abusive towards prisoners, waking them up in the middle of the night to exercise, clean toilets w bare hands etc. Some even asked for extra unpaid shifts.
  • Ppts seemed to forget it was a study – prisoners asked for parole instead of asking to withdraw and only talked about prison life with each other.
  • 5 prisoners had to be released early due to extreme reactions, and study was ended after 6 days (meant to be 2 weeks) as postgrad student reminded Zimbardo that the study didn’t justify abuse
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15
Q

Conclusions of Zimbardos study

A
  • Showed the power of the situation to make both guards and prisoners conform to their social roles. This was taken on very quickly.
  • Deindividuation occurred – Guards became so immersed in the norms of the group (abusive behaviour) that they lost sense of identity.
  • Learned helplessness – Prisoners learned that whatever they did, it would have little effect on what happened to them so gave up and stopped reacting (conformed).
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16
Q

Milgram research

A
  • Obedience research
    -controlled obs w 40 male volunteers set in Yale uni
    -met by experimenter in grey lab coat and met confederate ‘Mr Wallace’ - chose who would be teacher and learner (rigged so mr w would always be learner)
    -naive ppt given test shock.
    -mr w strapped to chair in separate room and announced he had heart problem
    -ppt had to deliver shock every time mr w got an answer wrong (gave mainly wrong answers). shock increased by 15V every time until max of 450V (told it was fatal shock)
    -mr w takes fake shocks in silence until 300V - screams and kicks wall and says he has heart pain. after, he gave no responses
    -if ppt asked to stop, experimenter gave standardised set of 4 prods - “please continue”….”you have no choice” - only allowed to stop after asking 4 times.
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17
Q

Milgram findings

A

-65% of ppts went to max shock 450V
-100% went to 300V
-ppts observed to be in distress - sweating, trembling, stuttering.
-3 ppts had seizures

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18
Q

Research support for Milgram - Hofling

A
  • field exp on nurses
    -95% went to give what they thought was double the max dose of a (placebo) drug to patient, after receiving orders over the phone (against policy) and drug wasnt authorised (not on stock list)
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19
Q

Example against Milgram - Mandel

A
  • Real life event
  • Polish soldiers given option to kill some jewish ppl in market or do office work
    -majority chose to kill the jewish ppl even tho they were given a different option and werent in close proximity to auth fig
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20
Q

situational factors affecting obedience

A
  1. proximity
  2. location
    3.uniform
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21
Q

research into location affecting obedience

A
  • Milgram variant - found when study was done in run down office block instead of yale, obedience fell to 48% (from 65%)
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21
Q

research into proximity affecting obedience

A
  1. Milgram variant - found when teacher and learner were in SAME room, obedience fell to 40% (from 65%)
  2. Milgram variant - found when teacher had to force the learners hand onto the shock plate (touch proximity), obedience fell to 30%
  3. Milgram variant - when experimenter gave ppt instructions over the phone, obedience fell to 21%
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21
Q
A
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22
Q
A
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23
Q

psychological factors affecting obedience

A
  1. agentic state
  2. legitimacy of authority
23
Q

agentic state is explained by..

A
  1. need to maintain positive self image - enter agentic state to enable them to remain guilt free and seen in a positive way by others as they deflect responsibility
  2. binding factors - feeling of breaking a commitment and fear of seeming rude if they dont do what an authority figure expects them to. these factors bind subject into obedience
23
Q

research into uniform affecting obedience

A
  1. Milgram variant - when experimenter was wearing normal clothes rather than lab coat, obedience fell to 20%
  2. Bushman - had woman in 3 diff outfits ask ppl in street to give confed money for parking. found 72% obeyed police uniform, 52% obeyed beggar and 48% obeyed business exec
23
Q

what is the agentic state

A
  • in agentic state, ppl do not feel responsible for their own action and they transfer blame to an authority figure they feel they are an ‘agent of’.
    -their conscience stops operating and they may go against their morals if they are ordered to by an authority figure
24
Q

what is legitimacy of authority

A

-when a person perceives an authority figure as having legitimate authority, they shift into the agentic state and become obedient
-institution if often required when an authority figures demands go against persons morals/will cause harm

25
Q

strengths of legitimacy of authority

A

-case study support - My lai massacre - soldiers perceived officer to have legitimate authority over them due to the institution (military) so became obedient and killed innocent ppl
-case study support - Tarnow - flight crew having excessive dependence on captains authority was contributing factor in serious aircraft incidents`

26
Q

limitations of legitimacy of authority

A

-personality differences - some ppl didnt obey in Milgrams study AND doesnt explain obedience over time eg. Nazi Germany

27
Q

dispositional factor in obedience (brief)

A

-authoritarian personality

28
Q

what is the authoritarian personality

A

-people who were raised by authoritarian parents become very rigid/black and white in beliefs, very respectful to authority figures, high levels of obedience, hostile and judgmental to ppl they see to have inferior social status

29
Q

authoritarian personality research and findings

A

-Adorno et al
-used ‘F-scale’ on 2000 middle class, white americans
-ppl who scored high on it had been raised by authoritarian parents to respect authority and obey

30
Q

strength of dispositional factors in obedience

A

-research support - Elms and Milgram
-follow up study using Milgram ppts using 20 obedient ppts and 20 disobedient ppts
-ppts took f-scale test and answered open qs abt relationship w parents and attitudes towards experimenter
-found higher levels of authoritarianism among obedient ppts
-obedient ppts reported being less close to their dad and viewed experimenter as more admirable

31
Q

2 reasons for resistance to social influence (brief)

A

-social support
-(internal) locus of control

32
Q

research support for social support (resistance to soc influence)

A

-Asch - when given ally, conformity dropped to 5.5% from 33%
-Milgram - when in group w confederates who dropped out obedience fell to 10% from 65%

33
Q

features of internal locus of control

A

-belief that we control own life events and what happens to us is a consequence of our own efforts and ability
-independent in thought and behaviour - dont rely on others opinion
-better able to resist social influence

34
Q

features of external locus of control

A

-belief that what happens to us is controlled by external factors eg. influence of others/luck and is largely out of their control
-fatalistic and passive attitude
-less likely to take personal responsibility for actions
-more likely to accept social influence

35
Q

research support for internal locus of control

A

-Avtgis - metanalysis - found sig pos correlation between scores of internality/externality and scores of persuasion, soc influence and conformity
-Elms and Milgram - disobedient ppts had internal LOC

36
Q

limitation of internal locus of control (resistance to soc influence)

A

-Research against - Twenge et al - Young americans becoming more external but also more resistant to soc influence

37
Q

limitation of social support (resistance to soc influence)

A

-research against - Allen and Levine - had confed wearing thick glasses during visual discrimination task and another having normal vision and found the valid social supporter had more impact in helping resist conformity

38
Q

3 factors needed for minority influence (brief)

A

-consistency
-commitment
-flexibility

39
Q

2 types of consistency and explanation

A
  1. synchronic consistency - all members of minority say the SAME thing
  2. diachronic consistency - all members of minority stay consistent in message OVER TIME
40
Q

why is consistency needed (minority influence)

A

-when majority first exposed to minority view, they assume the minority are wrong
-consistent, unchanging opinion/behaviour from minority can cause majority to reassess and consider issue more carefully

41
Q

Moscovici - research into consistency (minority influence)

A

-Moscovici - lab exp
-172 female americans split into groups w 4 naive ppts and 2 confederates (minority)
-shown series of blue slides, minority say theyre green on 2/3 of slides in inconsistent condition
-in consistent condition, repeatedly called blue slides green
-control condition w no confeds - all called slides blue

42
Q

Moscovici findings of consistency research (minority influence)

A

-consistent minority convinced majority to answer green on 8% of trials
-inconsistent minority has very little influence and results didnt sig differ from control

43
Q

strengths of Moscovici consistency research (minority influence)

A

-practical applications - used by activist groups eg Just Stop Oil
-High reliability - lab exp, standardisation (colour of slides, no of confeds, no of ppts), control condition

44
Q

limitations of Moscovici consistency research (minority influence)

A

-not generalisable - all females from America - ethnocentric
- ethical issues - deception - ppts didnt know true aim of study, abt 2 confeds

45
Q

why is commitment needed (minority influence)

A

-commitment suggests certainty and confidence in view
-make majority take them more seriously

46
Q

why is flexibility needed (minority influence)

A

-minorities willing to compromise and negotiate their position are seen as reasonable and co-operative
-however, cannot be too flexible as then will seem inconsistent

47
Q

Nemeth and Brilmayer - research support for flexibility (minority influence)

A

-simulated jury discussing amount someone should be paid in compensation after ski lift accident
-confederate that compromised had more influence on majority than confed that was inflexible and refused to compromise

48
Q

limitations of minority influence

A

-unlikely in real life - minorities often seen as weird and ppl dont want to be associated w them
-individual differences - some ppl more easily convinced even though they are in majority

49
Q

5 processes of social change (brief)

A
  1. drawing attention
  2. cog conflict
  3. consistency of position
  4. augmentation principle
  5. snowball effect
50
Q

what is the augmentation principle (social change through minority influence)

A

-minority appears willing to suffer for their views
-will be seen as committed and taken more seriously by majority
-eg. the suffragettes risked death and imprisonment

51
Q

what is the snowball effect (social change through minority influence)

A

-as more ppl start to reconsider and take on the minority viewpoint, it reaches ‘tipping point’ and leads to wide scale social change
-eg. enters news and media

52
Q

limitations of social change by minority influence

A

-very gradual - ppl tend to conform to the majority position, so takes longer for majority to change
-minorities seen as deviant which limits their influence as ppl dont want to be associated

53
Q

how is social change done through majority influence (brief)

A

social norms intervention

54
Q

what is social norms intervention (social change through majority influence

A

-widespread misperception identified related to a specific risky behaviour eg. young ppl tend to misperceive the frequency and quantity of alcohol consumption by peers
-perception correction stategies (eg. media campaign) can show target pop the actual norms
-means ppl align their own behaviour w the actual norms eg. drinking less and less frequently

55
Q

limitations of social norms intervention

A

-Dejong et al - found social norms intervention to be ineffective in changing behaviour of student drinking
-Schultz et al - Boomerang effect - soc norms int can cause those whose behaviour is more desirable than the norm to engage in more destructive behaviour eg. a campaign abt energy usage caused ppl who used less than the norm to increase their usage