Social Influence Flashcards

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1
Q

What is conformity?

A

A change in persons behaviour or opinion as a result of real or imagined pressure from a person or a group of people.

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2
Q

Types of conformity

A
  • Devised by Herbert Kelman in 1958.
    1. Internalisation
    2. Identification
    3. Compliance
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3
Q

What is internalisation?

A
  • When an individual will internally and externally conform as they have realised and accepted the views of the majority of the group.
  • Deepest form of conformity
  • The views expressed by the majority become part of the individual’s own beliefs system, and views will persist when other group members are absent.
  • Permanent
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4
Q

What is identification?

A
  • We act the same as the majority group because we share their beliefs and want to fit in/be accepted.
  • Moderate level of conformity
  • Publicly agree with group but do not privately agree.
  • Value the groups identity (how can I benefit)
  • Temporary form of conformity
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5
Q

What is compliance?

A
  • ‘Going along with others’
  • Shallowest form of conformity
  • Publicly and privately not agreeing but going along as its easier.
  • Superficial change
  • Opinion will stp as son as the group pressure stops
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6
Q

Explanation of conformity

A
  • The need to be right, ISI
  • The need to be liked - NSI
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7
Q

What is NSI?

A
  • Normative Social il Influence
  • Going along with the majority to gain approval.
  • Often due to fear of rejection.
  • Occurs in non-ambiguous situations
  • May not agree with the majority group but go along with them anyway.
  • ‘Fit in with the norm’
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8
Q

What is ISI?

A
  • You lack information- others are better informed than you.
  • You want to be right and correct.
  • Occurs in an ambiguous situation
  • Also typical in situations where there is an emergency.
  • We are unsure how to behave so we look to the majority for answers as we believe them to be right.
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9
Q

Study supporting ISI

A

Sherif (1935) and the light in the dark

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10
Q

Sherif’s study’s aim

A

To investigate where people are influenced by others (ambiguous task)

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11
Q

Sherif’s study’s method:

A
  • Used the auto kinetic effect where a still point of light in the dark appears to move.
  • Participants were shown a still point of light in the dark and estimated how far it moved, first on their own and then in groups.
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12
Q

Sherif’s study results

A
  • When alone, participants developed their own stable estimates, known as personal norm.
  • In the groups, judgements gradually became closer and closer until a group of norm developed.
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13
Q

Sherif’s study conclusion

A
  • Participants were influenced by the estimates of other people.
  • Estimates converged because participants used information from others to help them.
  • Supports ISI
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14
Q

Sherif’s study evaluation:

A
  • Lacks ecological validity
  • Deception: told that the dot will move, ethical issues
  • Lacks temporal validity as it was all the way before World War 2
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15
Q

Study that supports ISI:

A

Sherif (1935)

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16
Q

RSM of Sherif

A

Lab experiment

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17
Q

Research design of Sherif

A

Repeated measure

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18
Q

Other study supporting ISI:

A

Lucas et al (2006)

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19
Q

Lucas et al (2006) overview

A
  • Asked students to give answers to Mathematical problems that were easy or more difficult.
  • Greater conformity to incorrect answers that were more difficult.
  • Most true for students who rated their mathematical skills as poor.
  • People conform in situations where they don’t know the answer.
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20
Q

Criticisms of ISI

A
  • Lacks supporting evidence
  • Features of the task will impact majority influence.
  • In some judgements there is clear and concise information.
  • However,other judgements can be subjective.
  • These judgements are made on a social consensus.
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21
Q

Asch’s support for NSI, method:

A
  • Seven male student participants were shown two cards: the test card showed one vertical line; the other card showed thee vertical lines of different lines.
  • The participants were to call out, in turn, which of these three lines was the same length as the test line. The correct answer was always obvious.
  • On 12/18 ‘critical’ trials the confederates gave identical wrong answers.
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22
Q

Asch’s support for NSI, results:

A
  • On critical trials, 37% of the responses made by true participants were incorrect.
  • 25% of the participants never conformed .
  • So, 75% did conform.
  • 1% gave the wring answer in the control group.
  • During post-experiment interviews, most participants who had conformed, experienced a distortion of judgement.
  • 9% conformity rate when
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23
Q

Asch’s support for NSI, conclusion:

A
  • Even in unambiguous situations, there may be strong pressure to conform, especially if the group is a unanimous majority.
  • Some people experienced NSI and felt compelled to accept the mistaken majority’s norms or standards of behaviour.
  • Others experienced informational pressures and doubted their own judgments.
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24
Q

Asch’s support for NSI, criticisms;

A
  • Lacks temporal validity: since this experiment ws during the Cold War, people conformed more as they didn’t want to be percieved as communists and going to prison - McCarthyism
  • Beta bias
  • Gender bias: lacking population validity as only men were used.
  • Demand characteristics: since it’s a lab experiment.
  • Ethical issue: deception and physiological harm.
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25
Q

Support for Asch:

A

Perrin and Spencer (1980):

  • Science and engineering students, 1 out of 396 conformed.
  • Youth on probation, simiar results to Asch
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26
Q

Variables affecting conformity:

A
  • Group size
  • Task difficulty
  • Unanimity
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27
Q

Variables affecting conformity, group size:

A

-Asch found that conformity tends to increase s the size of the group increases.
- With 1 confederate in the group conformity was 3%.
- With 2 confederates conformity increased to 13%.
- With 3 or more it was 33%.
- Little change n conformity once the group size reaches 4/5.
- 4 is considered the optimal group size for conformity to occur.
- Brown and Byrne suggested that people might suspect collusion if the majority rises beyond three or four.
- Bonding Smith supported this idea, by performing a meta analysis of 133 Asch type studies from 17 countries and found that conformity peaks with four or five confederates.

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28
Q

Variables affecting conformity, task difficulty:

A
  • In one variation Asch made the differences between the lines length, much smaller under these circumstances, the level of conformity increased.
  • Lucas et al Found that influence of task difficulty is moderated by the self efficacy of the individual. When exposed to maths problems in an Asch type task, high self-efficacy participants (participants who were more confident in the abilities) remained more independent than low self-efficacy participants, even under conditions of high task difficulty. This shows that situational differences and individual differences are both important in determining conformity.
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29
Q

Variables affecting conformity, unanimity:

A
  • One nonconformist confederate introduced to see if it affected conformity.
  • One confederate with correct answer, conformity dropped to 5.5%.
  • One confederate with the wrong answer, conformity fell to 9%.
  • Conformity is reduced when unanimity is broken.
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30
Q

What is social role:

A
  • Behaviour expected of an individual who occupies a given social position of status.
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31
Q

What is conformity to social role:

A
  • The extent to which people behave in expected manners, according to the social role.
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32
Q

Zimbardo’s Stanford Prison Experiment, procedure:

A

-Mock prison sit up in the basement, Stanford University.
- Advertised for volunteers and selected those who are deemed emotionally stable, which were 24 male students.
- Students were randomly allocated ‘guards or prisoners’.
- Prisoners were arrested in their homes and delivered to the prison.
- Blindfolded, strip-searched, and given a uniform and a number.
- Prisoners daily routine were very strict - 16 rules to be followed enforced by the guards who took shifts, were only referred to by their numbers.
- Guards had their own uniform, and were told they had complete power over the prisoners.

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33
Q

Zimbardo’s Stanford Prison Experiment, findings:

A
  • Guards became to be fully invested in the social roles.
  • Study was stopped after six days instead of 14, as the gods became a threat to the president’s physical and mental well-being.
  • After two days, prisoners would rebel against the harsh treatment, and by the guards by ripping the uniforms amongst other things.
  • Guards would retaliate with violence and aggression.
  • Guards word pitch prisons against one another.
  • One prisoner was released on the first day as he showed signs of psychological disturbance.
  • Two more were released on the fourth day, and one prisoner began a hunger strike - guards would force-feed him.
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34
Q

Zimbardo’s Stanford Prison Experiment, conclusion:

A
  • Power of the situation will influence peoples behaviour.
  • The guards, prisoners and researchers all conformed to their roles within the prison.
  • Roles were very easily taken on by the participants.
  • Even the volunteers who came in to act out certain roles found themselves behaving as if they were in a real prison.
35
Q

Zimbardo’s Stanford Prison Experiment, strengths:

A
  1. Control, lab experiment:
    - There was some control over the variables.
    - For example, the selection of the participants.
    - Emotionally stable individuals were chosen and assigned a social roles at random.
    - This rules out individual personality differences.
    - Increases the internal validity of the study.
36
Q

Zimbardo’s Stanford Prison Experiment, limitations:

A
  1. Ethical issues:
    - Physical and mental harm/trauma - protections from harm
    - Deception
    - Lack of right to withdraw
  2. Lack of generability as all participants were male.
  3. Investigator effects
  4. Lack of realism.
37
Q

Milgram, obedience to authority, Nuremberg trials:

A

Adolf Eichmann
• Head of Nazi’s Gestapo Department FOR Jewish Affairs during WW2
• Responsible for the death camps
• He quickly escaped after the war but was caught and brought to trial in 1961
The trial itself
• Noted to be an “ordinary family man”
• No inhumane behaviour
• When asked why he did the things he did he said and continued to claim “I was just following orders”

38
Q

Milgram’s Investigation, procedure:

A
  • 40 male participants through newspaper advert.
  • Told they would be randomly assigned the roles of the teacher or learner, however, the genuine participant always was a teacher, and the confederate, always the learner.
  • The learners task was to memorise pairs of words when tested they would have to indicate the choice is it a system of lights.
  • The teachers role was to do administer shock every time the learner made a mistake.
  • The teacher sat in front of the shock generator that had 30 levers, each of which indicated the level of shock to be given the participant. The teacher would watch the confederate being strapped into a chair in an adjoining room with electrodes attached to his arms.
  • To begin with, the confederate answered correctly and then began to make mistakes. Every time he made an error he was to be given an electric shock administrated by the participant. Shocks started at 15 volts and rose in 15 V increment’s to 450 V. If the teacher hesitated in administrating. the shock, the researcher encouraged him to continue.
  • No shocks were actually administered.
  • The experiment continued either until the teacher refused to continue or until four and 50 votes were reached, and given four times the participants was then debriefed and take him to meet the confederate.
39
Q

Milgram’s Investigation, findings

A
  • All participants went to at least 300 votes on the shock generator.
  • 12.5% stopped at 300 volts.
  • 65% of participants when is the end of the shock generator.
  • Most participants found the procedure very stressful. They wanted to stop, with some showing signs of extreme anxiety. Although they descended verbally, they continued, however, to obey the researcher, who prodded them to continue giving the shocks.
40
Q

Support for Milgram’s shock experiment:

A
  1. External Validity
    • Focused on relationship between participant and authority figure
    • The lab environment reflected real-life authoritarian relationships e.g. a work setting
  2. Hofling et al (1966)
    • Studied nurses on a hospital ward
    • Levels of obedience to unjustified demands by doctors were high – 21 out of 22 nurses obeyed
  3. (The Game of Death)
    • Tv show replicating Milgram’s study
    • Believed they were contestants in a game show, had to distribute electric shocks to others in front of a live audience
    • 80% of participants delivered the maximum 460 volts to an apparently unconscious man
41
Q

Limitations of Milgram’s Shock Experiment:

A
  1. Orne and Holland (1968)
    • Participants behaved the way they did because they didn’t believe the experiment was real
    • The shocks weren’t electric
  2. Ethical Issues
    • Deceived participants
    • Assignment of roles was not random it was fixed
    • Shocks were not real – severe distress could occur in participants as they think they are causing harm to others
    • Lack of right to withdraw
42
Q

Agenitc state

A

-The state in which an individual carries out orders of another person acting as their agent, with little personal responsibilities.
- Don’t feel personal consequences.
-In Milgram’s experiment, when the participant was told that the experimenter had full responsibility, they continued to administer the shocks despite having reservations.

43
Q

Hofling et al, obedience study, method:

A

• Examined how nurses complied to orders of medical doctors, when the instructions broke hospital rules
• Medical doctor on staff but not known to the nurse called
• Instructed the nurse to administer a made-up drug to a patient, a dose of 20mg, well over the daily dose
• Medical orders are not allowed to be given over the phone
• The drug was also not in the hospitals stock
• Nurse could not verify doctors identity
• The capsules were placebo, and the nurse were interrupted by a real medical doctor before the capsules were given

44
Q

Hofling et al, obedience study, findings:

A

• 21 out of the 22 nurses obeyed (95%)
• When other nurse were asked if they would have given the medication, 10 out of 12 (95%) said they wouldn’t have
• Even the nurses that did give the medication said they would not have

45
Q

Rank and Jacobson, obedience:

A

• Nurses in a hospital telephoned by a doctor (confederate)
• Doctor asked if they could give a dosage of Valium to a patient
• Going against hospital protocol
• Nurses not allowed to take orders from unknown doctors over the phone
• Dosage was higher than recommended on the bottle
• 89% of nurses did not carry out the order

46
Q

The autonomous state:

A

• Opposite of the Agentic State
• This is when individuals are independent or free
• They behave according to their own principles – feel responsible for their actions • You can shift from one to another – the agentic shift

47
Q

Support for Agency theory:

A
  1. Blass and Schmitt (2011)
    • Showed film of Milgram’s study to students and asked them to identify who they felt was responsible for the harm caused to the learner
    • Students blamed the experimenter and indicated the responsibility was due to legitimate authority as well as expert authority
  2. Can explain real-life crimes
    • Nazi Soldiers
    • My Lai Massacre
  3. Kilham and Mann (1974)
    • Replicated Milgram’s procedure in Australia
    • Found only 16% of participants went to the highest
    voltage
  4. Mantell (1971)
    • German participants – 85% went all the way

Cross cultural research has increased the validity of Milgram’s findings.

48
Q

Limitations of Agency theory:

A
  1. Limited Explanation
    • Describes research findings but does not explain them
    • Why did some of the participants not obey?
    • Doesn’t support Hofling et al’s findings
    • Can only account for certain situations where obedience occurs
  2. ‘Obedience Alibi’
    • Does this excuse the actions of the Nazis?
  3. Mandel (1998)
    • German Reserve Police Battalion 101
    • Men obeyed the orders to shoot civilians in a small
    town in Poland
    • These men did not have direct orders to do so
49
Q

Variations of Milgram’s study:

A
  1. First Variation
    •Teacher and Learner in the same room
    •Obedience rate dropped from 65% to 45%
  2. Second Variation
    •Teacher forced learner’s hand onto a ‘electroshock plate’ when they refused to answer the question
    •Obedience rate dropped further to 30%
  3. Third variation
    • Experimenter left the room and gave instructions via the phone
    • Proximity was reduced in this
    • Obedience rate dropped to 20.5%
    • Participants also pretended to give shocks or administer lower levels of shocks
50
Q

Factors effecting obedience

A
  • Proximity
  • Location
  • Uniform
51
Q

Factors effecting obedience, location:

A

Original Experiment
• Setting at Yale University –extremely prestigious university in the U.S.
First Variation
• Changed the setting to a run-down abandoned building gin New York City
• Obedience rate dropped to 47.5%

52
Q

Factors effecting obedience, uniform (aim and procedure):

A
  • Aim
    • See whether obedience was affected by situational variables in a real-life setting
  • Procedure
    • Field experiment on 153 randomly occurring participants in New York
    • Experimenter dressed as a security guard, a milkman, and in ordinary clothes
    • Asked members of the public to follow one of three instructions
    1. “pick up this bag for me”
    2. “this man is overparked at the metre, but doesn’t have any change – give him a dime”
    3. “Don’t you know you have to stand on the other side of this pole? The sign says no standing.
53
Q

Factors effecting obedience, uniform (results):

A

• On average the security guard on 76% of the occasions
• The milkman on 47%
• Pedestrian on 30%
• Individuals are more likely to obey, when instructed by someone wearing a uniform
• The uniform infers legitimate power and authority

54
Q

Support for Milgram’s variations!

A

High Internal Validity
•Altered one variable at a time
•All other variables kept the same during replication
•Increases credibility

55
Q

Criticism’s of MIlgram’s Variations:

A
  1. Orne and Holland (1968)
    • The only reason participants appeared distressed in Milgram’s study was because they wanted to play along with the experiment
  2. Darley (1992)
    • Administering shocks can be appealing to people of certain personalities, as they could be motivated to repeat these actions
  3. Kilham and Mann (1974)
    • 40% of Australian male students would administermax voltage, but only 16% of females would
56
Q

Characteristics of authoritarian personality:

A
  • Respect for people of a high status
  • Reoccupation with power
  • Blind respect for authority
  • Contempt for those with inferior status
  • Dogmatic: either right or wrong
57
Q

Name of questionnaire developed by Adorno for an authoritarian personality:

A

F (fascist) scale

58
Q

Dispositional explanations:

A
  • According to authoritarian personality theory, obedient people are the result of a harsh up bringing.
  • They obey because, unconsciously, they are scared of their parents.
59
Q

What two different aspects of personality does the F scale measure:

A
  • Conventionalism
  • Preoccupation with power
60
Q

Adorno (1950), authoritarian personality, method:

A
  • ## 200 middle class, white Americans
61
Q

Adorno (1950), authoritarian personality, findings:

A
  • People who scored high in the F scale (authoritarian) identified with ‘strong’ people and were contemptuous of the ‘weak’.
  • They were conscious of their own and others status and showed a ‘blind respect’ to people with power.
  • Authoritarian people: Cognitive style - no ‘fuzziness’ between categories of people and were driven by stereotypes and prejudice.
62
Q

Adorno (1950), authoritarian personality, evaluation:

A
  • Correlation = no cause and effect
  • Lacks population validity
  • Social desirable answers
  • Acquiescence bias: the tendency to agree with everything.
63
Q

Supporting F scale study, Elms and Milgram, method:

A
  • 20 obedient and 20 disobedient participants, from Milgram’s orignal experiment.
  • Each participant completed the F scale and interviewed about their relationships with their parents and their thoroughgoing on the experimenter.
64
Q

Supporting F scale study, Elms and Milgram, findings:

A
  • The obedient participants scored higher on the F scale.
65
Q

Other variable causing the authoritarian personality, Hyman and Sheatsley, findings:

A

They found that the Authoritarian Personality was more prevalent in less educated and poorer people.

66
Q

Social support:

A

The presence of people who resist pressures to conform or obey can help others to do the same. These people act as models to show others that resistance to social influence is possible.

67
Q

Locus of control

A

The extent to which we believe we have control over events in our lives.

68
Q

Internal Locus of Control:

A
  • Less likely to conform/obey.
  • Yoy control the outcome.
  • Your own hard work and skill will shall you experiences.
  • You hold the knowledge and skills to be successful.
  • You don’t need to seek reassurance from others before taking action.
  • You take full responsibility for your actions.
69
Q

External Locus of Control:

A
  • More likely to conform/obey
  • You believe the outcome are out of your control
  • Your experiences are the result of luck or chance
  • You are uncertain about your own skills and knowledge.
  • You seek reassurance from others before taking action.
  • Your action are likely to be influenced by others around you.
70
Q

Support for the locus of control, Oliner and Oliver, method:

A
  • Interviewed two groups of non-Jewish people who had lived through the Holocaust and Nazi Germany.
  • Compares 406 people who had protected and rescued the Jews.
71
Q

Support for the locus of control, Oliner and Oliver, findings:

A
  • Found that the group that rescued Jews had scores demonstrating an internal locus of control.
72
Q

Support for the locus of control, Holland, method:

A
  • Repeated Milgram’s baseline study and measured whether participants were internal or external locus of control.
73
Q

Support for the locus of control, Holland, findings:

A
  • 37% of internals didn’t continue to the highest shock = showed resistance.
  • 23% externals don’t continue
74
Q

Different factors needed for minority influence:

A
  1. Commitment
  2. Consistency
  3. Flexibility
75
Q

Miscovici et al (1969) - ‘blue-green slide’ study, method:

A

• 172 participants were tested to ensure that they were not colour blind.
• In groups of 6 (3 participants and 2 other confederates) participants were asked to state the colour of 36 slides.
• All of the slides were different shades of blue.
• Condition A; confederates were consistent and called the slides green on all trials.
• Condition B; confederates were inconsistent and called the slides green 24 times and blue 12 times.

76
Q

Miscovici et al (1969) - ‘blue-green slide’ study, findings:

A

• In a control group (no confederates) – only 0.25% of the participants reported any green slides.n
• In the consistent group participants answered green in 8.42% of the trials and 32% of the participants in the group answered ‘green’ on at least one slide.
• In the inconsistent group participants answered ‘green’ in 1.25% of the trials.

77
Q

Miscovici et al (1969) - ‘blue-green slide’ study, conclusion:

A

•Minorities can influence majorities.
•Strongest when the minority is consistent in their views.
•When a minority is inconsistent they are less influential.

78
Q

Miscovici et al (1969) - ‘blue-green slide’ study, evaluation:

A
  • Lacks ecological validity.
  • Tasks are superficial.
79
Q

Social influence:

A

The process by which individuals and groups change each others attitudes and behaviours. Includes conformity, obedience and minority influence.

80
Q

Social change:

A

Occurs when whole societies, rather than just individuals, adopts new attitudes, beliefs and ways of doing things.

81
Q

Conditions for social change:

A
  • Drawing attention to the issue
  • Consistency
  • Deeper processing
  • The augmentation principle (commitment)
  • Snowball effect
  • Social crypto-amnesia
82
Q

Problems with social change:

A
  • Resistance - internalisation
83
Q

Problems with social change, studies

A
  • Bashir et al: Investigated why people so often resist social change, even when they agree that it’s necessary.
  • Participants were less likely to behave in environmentally friendly ways because they did not want to be associated with stereotypical and minority ‘environmentalists’.
  • Rated environmentalists in a negative way.
  • Minorities used to avoid behaving in ways that reinforce the stereotype as this will put people of their movement.