Social Influence Flashcards

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1
Q

Define Social Influence

A

Social influence is the change in behaviour that one person causes in another, either intentionally or unintentionally. it is often due to group pressure and can be a change in opinion as well as behaviour.

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2
Q

Define Conformity

A

The process by which a person’s attitudes, opinions, beliefs, or behaviours are modified by the presence or actions of others (usually the group majority and conforming to group pressure).

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3
Q

Define Compliance

A

The person conforms publicly but continues privately to disagree. it is the shallowest form of conformity and behaviour stops when you leave the group. The change is therefore a temporary form of conformity with the least impact.

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4
Q

Define Identification

A

The person conforms publicly as well as privately because they have identified with the group, and they feel a sense of group membership. The change of belief or behaviour is often still temporary.

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5
Q

Define Internalisation

A

The person conforms publicly and privately because they have internalised and genuinely accepted the views of the group norm. it is the deepest form of conformity, and the change is permanent and therefore leads to conversion in views (convert from one belief to another)

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6
Q

Define Normative social influence (NSI)

A

The desire to be liked. Agreeing with the opinion of the group majority because we want to be accepted and be approved and liked by the group.

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7
Q

Define Informational social influence (ISI)

A

The desire to be right. Agreeing with the opinion of the majority because we believe they are correct, and we desire to also be right.

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8
Q

Which type of conformity is associated with Normative social influence (NSI)

A

Compliance

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9
Q

Which type of conformity is associated with Informational social influence (ISI)

A

Internalisation

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10
Q

What was Asch’s procedure?

A

Asch (1951) conducted one of the most famous laboratory experiments examining conformity. He wanted to examine the extent to which social pressure from a majority, could affect a person to conform.

Asch’s sample consisted of 50 male students from Swarthmore college in America, who believed they were taking part in a vision test. Asch used a line judgement task, where he placed on real naïve participants in a room with seven confederates (actors), who had agreed their answers in advance. The real participant was deceived and was led to believe that the other seven people were also real participants. The real participant always sat second to last. In turn, each person had to say out loud which line (a, b, or c) was most like the target line in length. Unlike Jenness’ experiment, the correct answer was always obvious. Each participant completed 18 trials and the confederates gave the same incorrect answer on 12 trials, called critical trials. Asch wanted to see if the real participant would conform to the majority view, even when the answer was clearly incorrect.

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11
Q

What was Asch’s findings?

A

Asch measured the number of times each participant conformed to the majority view. On average, the real participants conformed to the incorrect answers on 32% of the critical trials. 74% of the participants conformed on at least one critical trial and 26% of the participants never conformed. Asch also used a control group, in which one real participant completed the same experiment without any confederates. He found that less than 1% of the participants gave an incorrect answer.

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12
Q

What was Asch’s conclusion?

A

Asch interviewed his participants after the experiment to find out why they conformed. Most of the participants said that they knew their answers were incorrect, but they went along with the group in order to fit in, or because they thought they would be ridiculed. This confirms that participants conformed due to normative social influence and the desire to fit in.

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13
Q

What were the 3 factors effecting conformity?

A

Group size, Unanimity of the group and Task Difficulty.

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14
Q

What were Asch’s findings and conclusions about group size?

A

Asch found that when the number of confederates rose from one/two to three, the conformity significantly rose to 31.8%. Any more than three confederates made little difference to the conformity level.

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15
Q

What were Asch’s findings and conclusions about unanimity of the group?

A

The presence of a non-conforming confederate reduced conformity by 25%. It didn’t matter whether this confederate agreed with the naïve participant, or not-it allowed the naïve participant to behave more independently.

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16
Q

What were Asch’s findings and conclusions about task difficulty?

A

Asch made the comparison lines more difficult to differentiate between. Conformity increased in these conditions.

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17
Q

What ethical issues were broken by Asch?

A

Deception, informed consent, protection from harm and right to withdraw.

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18
Q

How/why did Asch break the ethical issue deception?

A

The students thought they were participating in a vision test alongside other participants when in actuality they were surrounded by actors and in a social influence study.

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19
Q

How/why did Asch break the ethical issue informed consent?

A

The students thought they were participating in a vision test not a study on social influence. Therefore, they didn’t give consent to participate in the study.

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20
Q

How/why did Asch break the ethical issue protection from harm?

A

The participants were likely anxious about going against the group majority therefore they were subjected to psychological distress.

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21
Q

How/why did Asch break the ethical issue right to withdraw?

A

The participants we’re not informed of the true nature of the study and therefore were not made aware of their right to withdraw from the study.

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22
Q

Name the strength of Asch’s research

A

lab experiment, with high control over extraneous variables.

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23
Q

Name the limitations of Asch’s research

A

Sample/volunteer sample, lacks ecological validity, lacks temporal validity.

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24
Q

Define Social Roles

A

The ‘parts’ people play in various social groups. We have expectations of what is classed as appropriate behaviour based on these roles.

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25
Q

What was the aim of the Zimbardo Prison Experiment?

A

Whether the situation impacts the person or whether its ‘bad apples’

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26
Q

What were the procedures of the Zimbardo Prison Experiment?

A

• Participants – male psychology students at Stanford University, California - Volunteers
• Randomly allocated to two groups – prisoners and prison guards
• The prisoners were to spend two weeks locked in ‘cells’ in a wing of the university.
• The prison guards were there to look after the prisoners and keep them under control.
• The prisoners were arrested at home (unexpectedly) and taken to the university.
• They were stripped, deloused, and given a prison uniform and a prisoner number. They were to be called
this number and not their name.
• They were to spend 23 hours a day locked in their cells for two weeks.
• The prison guards were given uniforms, including sticks and mirrored sunglasses.
• They worked shifts and went home at the end of their shift.

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27
Q

What were the findings of the Zimbardo Prison Experiment?

A

Participants took on the role they were given by Zimbardo. They asked for parole rather than asking to leave the experiment.

Prisoners:
5 prisoners had to be released early due to breakdowns

Guards:
Behaviour was abusive towards prisoners - Degrading activities e.g., clean toilets with bare hands, Woken at night, Taunted prisoners.

The study was terminated prematurely after 6 days.

28
Q

What was the conclusion of the Zimbardo Prison Experiment?

A

The simulation revealed the power of the situation to influence people’s behaviour. Guards, prisoners, and researchers all conformed to their roles within the prison. These roles were very easily taken on by the participants – even volunteers who came in to perform certain functions (such as ‘prison chaplain’) found themselves behaving as if they were in a prison rather than in a psychology study.

29
Q

What real life event provides ecological validity evidence for Zimbardo’s research?

A

Abu Ghraib

30
Q

What happened at Abu Ghraib?

A
  • Photos of the Abu Ghraib reminiscent of Zimbardo’s experiment
  • Soldiers were told to ‘rough up’ Iraqi prisoners
  • Aim was to get more information in interviews from the day shift
  • Prison was dangerous due to the cannons being fired at it
  • Guards were army reservists
  • Iraqi guards were smuggling drugs in and helping prisoners escape
  • Guards took pictures of their abuse and torture every day
  • Guards were proud of their abuse
  • A soldier exposed the pictures to the public
  • Guards got dishonourable discharge, and some were put on trial
  • Head guard admitted he was guilty but described situational difference as a variable.
31
Q

What ethical issues were broken in Zimbardo’s research?

A

Informed consent, deception, protection from harm and right to withdraw

32
Q

What is the strength of Zimbardo’s research?

A

high control over variables

33
Q

What are the weaknesses of Zimbardo’s research?

A

multiple bias: androcentric, beta bias. huge ethical issues, artificial environment.

34
Q

Define Obedience (to authority)

A

Changing our behaviour in response to direct orders from a perceived authority figure, or the rules and laws of society.

35
Q

What was Milgram’s original studies aim?

A

Milgram (1963) was interested in finding out why Nazi soldiers were willing to kill 7 million innocent Jewish people. When the soldiers stood trial, they all gave the same defence and said “we were just following orders”. Milgram wanted to see if there was any truth in their claims.

36
Q

What was Milgram’s original studies procedure?

A
  • 40 male participants through newspapers and flyers – volunteer
  • Advertised as a memory test
  • 20-50 years of age
  • Offered $4.50 to take part.
  • Took place at Yale University
  • Two confederates took part; one played the experimenter and the other played a participant.
  • The naïve participant drew slips to either be the “teacher” or the “learner”.
  • The naïve participant always ended up being the “teacher”
  • The teacher saw the learner being strapped into the chair and wired with electrodes
  • They also experienced a 45-volt shock themselves
  • This helped the experiment seem more realistic
  • The teacher was then taken to an adjoining room to start the experiment.
  • At 300v “intense shock” the teacher would hear the learner pound on the walls shouting to stop the experiment. After this no further noise would be heard from the learner.
  • Standardised procedure – prods: “please continue/please go on”, “the experiment requires you to go on”, “it is absolutely essential that you continue” and “you have no choice, you must go on”
37
Q

What was Milgram’s original studies findings?

A
  • Quantitative – numerical – data
  • No one stopped before 300v – 12.5% stopped at 300v “intense shock” when the learner protested
  • 65% continued to 450v
  • Qualitative
  • Many participants showed nervousness and extreme tension
  • Observed to “sweat, bite lip, tremble, stutter etc”
  • 14/40 participants showed signs of nervous laughter
  • 3 participants had “full blown uncontrollable” seizures during the task

Post study
• Participants were fully debriefed after they took part, and a follow-up questionnaire was also sent.
• Most of the participants (84%) stated that they were glad to have taken part – they felt they had learnt something about themselves
• Only a small number wished they hadn’t participated.

38
Q

What was Milgram’s original studies conclusion?

A

People are likely to obey someone that they perceive to be an authority figure.

39
Q

What was Milgram’s original studies ethical issues?

A

Deception, informed consent, protection from harm, right to withdraw, confidentiality.

40
Q

What are the strengths of Milgram’s research?

A

lab study and high external validity

41
Q

What are the limitations of Milgram’s research?

A

multiple ethical issues broken and sample.

42
Q

What are the factors affecting obedience?

A

Proximity (authority figure/victim), location and uniform.

43
Q

What are the strengths of Milgram’s variations?

A

Bickman’s supporting research, supporting research from Miranda for culturally validity and highly controlled with standardised procedures.

44
Q

What is the limitation of Milgram’s variations?

A

artificial environment and participants likely to guess the aims.

45
Q

Define agentic state

A
  • When people allow others to direct their actions
  • Pass off the responsibility for consequences to the person giving orders
  • They act as ‘agents’ for another person’s will and relieve their conscience of any wrongdoing.
  • More likely to obey authority figures.
46
Q

Define autonomous state

A
  • When people direct their own actions, and they take responsibility for the results of those actions.
  • Less likely to obey authority figures
47
Q

Define agentic shift

A
  • Autonomic state –> agentic state
  • The agentic shift happens when people move from a state of autonomy towards an agentic state
  • People begin to feel less responsible for their own actions and start to behave as an ‘agent’ of the authority figure. Once the agentic shift begins to occur then obedience becomes more likely.
48
Q

Define binding factors

A
  • Milgram wondered why people remain in agentic states
  • Said it was due to binding factors - aspects of the situation which allow them to ignore/minimalize the damaging effect of their behaviour and therefore, decrease the ‘moral strain’ they are feeling.
  • Milgram suggested a number of strategies that individuals used, said the learner was a stupid volunteer/denying the damage to the victims.
49
Q

What is the supporting evidence for agentic state?

A

Blass & Schmitt (2001) showed participants a film of Milgram’s study and asked them who was responsible for any harm caused, Participants answered, ‘the experimenter’. Blame and responsibility placed on to the individual they identified as being the legitimate authority figure in that situation.

50
Q

What is the counter argument for agentic state?

A

One weakness of the agentic state is that it cannot account for the behaviour of all Nazi’s. research found that men chose to shoot polish civilians in a small town, even though this was not a direct order, and they were given the opportunity to be assigned other duties instead. This tells us that the Nazi’s were not in the agentic state, however instead they may be showing characteristics of an autonomous state because they were the cause of their own actions.

51
Q

Define legitimacy of authority

A

Some people have positions of authority because they have been entrusted by society with certain powers e.g., police.

52
Q

Define power/social power

A

One power is the power to punish, so we obey authority out of fear of punishment, which we learn in childhood.

53
Q

Define destructive obedience

A

We behave in cruel ways if the legitimate authority orders us to do something destructive.

54
Q

Define the agentic state and legitimacy of authority

A
  • The agentic state and legitimacy of authority are linked
  • To be in an agentic state you must be following orders of an authority figure
  • You follow these instructions and place all responsibility for your actions on this authority figure.
  • In your eyes the authority figure must be legitimate.
  • If they are legitimate you hand over full control over the situation – e.g., the police and punishment.
55
Q

What is the supporting evidence for legitimacy of authority?

A

One strength of the legitimacy of authority is that it can explain real life obedience in everyday jobs. Tarnow (2000) found data from aircraft accidents has shown co-pilots to be excessively dependent on the captain’s authority and expertise. One ‘noticed a risky approach’ but assumed he knew what he was doing, showing obedience to the L.A. figure. This supports legitimacy of authority by providing ecological validity and shows that L.A. links to the agentic state.

56
Q

What is the counter argument for legitimacy of authority?

A

35% still disobeyed the ‘legitimate authority figure’ wearing a lab coat and wouldn’t accept the ‘power’ they tried to exert over the situation, despite them having authority within the university laboratory setting. If we all obey people of legitimate authority the results would show an 100% obedience rate.

57
Q

Define Authoritarian personality

A

A type of personality that Adorno argued was especially susceptible to obeying people in authority. They are submissive to those in higher status but dismissive and hostile to those classed as inferior.

58
Q

What was Adorno’s procedure?

A

Adorno et al (1950) used the f-scale to investigate 2000 middle-class, white American’s, which looks at how likely people are to obey authority figures

59
Q

What were Adorno’s findings?

A
  • Adorno found a strong positive correlation between authoritarianism and obedience.
  • Those who scored highly on the Fascism (F) scale.
  • They identify with the strong but are hostile to the weak.
  • Very conscious of their own and others status in society.
60
Q

What was Adorno’s views on origin of authoritarian personality?

A

Parenting style
• Strict parenting and discipline
• Absolute loyalty
• Criticisms of failure
• Conditional love – dependent on child’s behaviour
This causes resentment to their parents, but due to their submissive behaviour to those in perceived authority, they displace it onto those classed as weaker or below them – scapegoating.

61
Q

What were Adorno’s conclusions/characteristics of the authoritarian personality type?

A
  • Hostile to those who are of inferior status and class them as worthless/beneath consideration
  • Obedient and respectful of people with high status
  • Rigid opinions
  • Categorise people into ‘us’ or ‘them’ groups, seeing their own group as superior
  • Inflexible thinking – everything is right or wrong. No in between or grey areas.
62
Q

What are the strengths dispositional factors affecting obedience?

A

Obedience and authoritarian personality have been shown to be highly correlated and additional research support.

63
Q

What are the limitations dispositional factors affecting obedience?

A

Reductionist and limited research sample.

64
Q

Define resistance to social influence

A

Refers to the ability of people to withstand the social pressure to conform to the majority or to obey authority. This ability to withstand social pressure is influenced by both situational and dispositional factors.

65
Q

Define social support

A

Having/seeing one or more people around us who are themselves resisting social pressures to conform and/or obey.

66
Q

What happened to the conformity rates in Asch’s study when the naïve participant had an ally or dissenter.

A
  • Asch found that conformity reduced to 5.5% when one of the confederates gave a different answer to the rest of the group.
  • This was true even when the confederates answer was a different wrong answer to the others in the group.
67
Q

Explain why having an ally/dissenter increased the likelihood of resisting conformity in Asch’s study.

A
  • Social support breaks the unanimous position of the majority
  • Models make it easier for people to answer/act in the way they believe or want rather than being influenced by the group.
  • Having support from another also stops you feeling like the ‘odd one out’ if you don’t conform with the group.