Slides Weeks 1-4 Flashcards
Different Types of Caims
- Unproblematic or incontestable claims (consistent with our own experiences and observations)
- Facts independent of interpretation
- Agreement among experts or strongly supported general claims that are common sense (you can’t be in 2 places at once)
- Technical or mathematical claims (1 + 1 = 2)
- Contestable claims
Stages of Team Development
1) Forming
2) Storming
3) Norming - all members. Take responsibility and want to work for the success
4) Performing
5) Adjourning - group starts to sort itself out and gain each other’s trust
Team Effectiveness Scorecard
- Team Output
- Member Satisfaction
- Continued Collaboration
Characteristics of High Performing Teams
- Team Size
- Complementary Skills
- Team norms
- Common Purpose
- Accountability
Outcome-Based
Specific results by which success will be determined
E.g., Get at least A- for the group reflection paper.
Activity-Based
Describes activities to be completed
E.g., double marketing budget within the next quarter
Threats to Team Performance
- Risky Shift
- Innocent Bystander
- Escalation of Commitment
- Conformity & Obedience
- Social Conformity
- Groupthink
- Abilene Paradox
- RingeImann Effect/Social Loafing
- Self-limiting behaviour
Risky Shift
- People in groups tend to make more extreme decisions than individuals do
- Could be riskier or more risk-averse
Innocent Bystander
- People in a group often feel diffusion of responsibility because others will step up and act
Escalation of Commitment
- Persisting with a losing course of action, even in the face of clear evidence of their folly.
Conformity & Obedience
- A team member lacking ability or expertise to make decision, will leave decision making to the group and its hierarchy
Social Conformity
- Occurs when social pressures persuade members to conform to the perceived wishes of the group.
Groupthink
- The tendency of members in highly cohesive teams to lose their critical evaluative capabilities.
Abilene Paradox
Going along with the group because they think others seem eager to do something
Social Loafing
Where some people do not work as hard in groups as they do individually because they do not have, or do not believe they have, individual accountability.
