Six Sigma

Question 1

Six Sigma business improvement approach that seeks to (1) ______ and (2) _________ causes of defects and errors in manufacturing and service processes by focusing on outputs that are critical to customers and a clear financial return for the organization.

Answer 1

find and eliminate

Question 2

a methodology that combines two powerful process improvement techniques: Lean and Six Sigma.

Answer 2

Lean Six Sigma

Question 3

Lean 6 Sigma focuses on:
eliminating _____,
removing inefficiencies and w________
improve working _________
_______ customer needs

Answer 3

problems
wastes
conditions
satisfy

Question 4

This involves streamlining processes, reducing defects, improving quality, and optimizing resources to deliver more value with less effort.

Answer 4

Lean

Question 5

Six Sigma is introduce in the _______ by ________ while working for Motorola.

Answer 5

1980s
Bill Smith

Question 6

Six Sigma aims to reduce the ff:
1. T____
2. D_____
3. V_____

Answer 6

Time, Defects, Variability

Question 7

Two Methodologies:
1.) DMAIC Means _____
2.) DMADV Means _____

Answer 7

1) Define, Measure, Analyze, Improve, Control
2) Define, Measure, Analyze, Design, Verify

Question 8

(Define, Measure, Analyze, Improve, Control)
Determine what issues you’re facing, opportunities for improvement, customer requirements

Answer 8

Define

Question 9

(Define, Measure, Analyze, Improve, Control)
Unaltered process

Answer 9

Measure

Question 10

(Define, Measure, Analyze, Improve, Control)
What caused the defect or variation?

Answer 10

Analyze

Question 11

(Define, Measure, Analyze, Improve, Control)
Make changes to manufacturing process, and defects are addressed

Answer 11

Improve

Question 12

(Define, Measure, Analyze, Improve, Control)
Make regular adjustments

Answer 12

Control

Question 13

(DMAIC or DMADV) is used for creating a new product from scratch. Also known as DFSS

Answer 13

DMADV

Question 14

JIT or Just in Time, is an inventory management method in which goods are received from suppliers only when ________. The main objective of this method is to _________ inventory holding costs and increase inventory turnover.

Answer 14

necessary
reduce

Question 15

The pillars or principles of 5s Lean are Sort, Set in order, Shine, Standardize, and Sustain.

These five pillars represent a specific set of actions, which, when utilized and implemented harmoniously together, is proven to reduce w______ and improve p________, therefore increasing operational e______.

Answer 15

waste, productivity, efficiency

Question 16

In Japanese, kanban literally translates to “_________.”

Kanban teams represent every work item as a separate ______ on the board.

The main purpose of representing work as a card on the Kanban board is to allow team members to track p_______ through its workflow in a highly visual manner.

Answer 16

signboard
card
progress