SHRM CP Exam: Leadership

Question 1

Phases of Situational Leadership

Answer 1

Directing: Employees have high commitment, but limited skills
Coaching: Some commitment & skills, need recognition and feedback
Supporting: Confident and self reliant
Delegating: high commitment and excellent skills

Question 2

Locke’s Goal Setting Theory

Answer 2

Employees are motivated by explicit, measurable goals that are challenging, but attainable and not beyond their ability

Question 3

Vrooms Expectancy Theory

Answer 3

Employees will be motivated if they believe that favorable performance will return a desired reward, which will satisfy an important need
Expectancy x Instrumentality x Valence = Motivation
Favorable Performance - Desirable Reward- Satisfies an Important Need

Question 4

Attribution Theory

Answer 4

Identifies ability, effort, task difficulty, and luck as the most important factors of achieving success.
This theory helps to identify the root causes of an individual’s performance or behavior through
1) Behavior Observation
2) Behavior is deliberate or consistent
3) Due to internal or External

Question 5

Self-Determination Theory

Answer 5

Psychological needs for motivation: Autonomy, competence, relatedness

Question 6

Fundamentals of Emotional Intelligence

Answer 6

Self Awareness, Self Management, Social Awareness, Social Skills

Question 7

Leadership Behaviors as Measured by Concern for People vs. Concern for Task

Answer 7

Authoritarian: Dominant and communicates orders to people
Democratic: people are involved in setting objectives
Laissez-faire: decisions determined by allowing people to do as they choose

Question 8

Transformational Leadership

Answer 8

Charismatic, Inspirational, Intellectually Stimulating, Individualized Consideration

Question 9

Code of Conduct

Answer 9

Set of moral standards that a company incorporates and communicates for a positive influence on the integrity of its members

Question 10

Sarbanes-Oxley Act

Answer 10

All publicly traded companies are required to provide the accuracy of their numbers and reporting processes to the SEC

Question 11

Extra: Inclusive Leadership

Answer 11

Promoting an atmosphere of respect where all employees have equal access to share and utilize the skills they bring to the organization

Question 12

Situational Leadership Theory: Hershey & Blanchards Situational Leadership Mode

Answer 12

Maturity is determined by works ability to perform tasks and willingness to accomplish what is necessary

Question 13

Situational Leadership Theory: Fred Fielder’s Contingency Theory

Answer 13

Uses Least Preferred Coworker (LPC) scale to measure leaders preference of people or task

Question 14

Situational Leadership Theory: Vroom and Yetton’s Decision Making Model

Answer 14

Identify three decision making styles
Autocratic Decision Making
Constative Decision Making
Group Decision Making