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SHRM CP > SHRM CP Exam: Interpersonal > Flashcards

SHRM CP Exam: Interpersonal Flashcards

1
Q

5 Key Conflict Management Methods

A

Avoiding, Forcing, Compromising, Collaborating, Problem Solving

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2
Q

4 Core Cultural Understanding

A

Motivational drivers, Knowledge and attitudes, Cognitive or strategic thinking , Behavioral actions.

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3
Q

Hall Model of Organizational Culture

A

Cultural relationships are separated into two classes. High-contrast: last longer, more defined patterns of behaviors or boundaries. More implicit communications Low Contrast: Short term and require more rules and structure such as lines

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4
Q

Schein Model of Organizational Culture

A

Culture is rooted with the CEO and developed over time and separates into artifacts, values, and underlying assumptions

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5
Q

Trompenaars Model of Organization Culture

A

Divides people into 7 dimensions. Universalism/Particularism, Individualism/Communitarianism, Specific/Diffuse, Neutral/Affective, Achievement/Ascription, Sequential/Synchronous, Internal/External

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6
Q

Hofstede Model of Cross Cultural Differences

A

Power Distance, Uncertainty Avoidance, Individualism vs Collectivism, Masculinity vs Femininity

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SHRM CP (5 decks)

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