SG 11 - Gov and NPO

Question 1

3 planning and control processes

Answer 1

Planning and budgets
Control
Review and assessment

Question 2

3 mechanisms to control behavior

Answer 2

Legislation
Performance measurement
Formal approval processes

Question 3

How are controls in government reviewed and assessed?

Answer 3

Compliance and comprehensive audits to ensure taxpayers receive value for money

Question 4

Two aspects of NFP strategic process

Answer 4

• determining long-term goals that reflect relationship with the different stakeholder groups
• identifying scope of activities and programs through which those goals are to be achieved

Question 5

Value provided by effectively planning and controlling in the NFP

Answer 5

• managers can effectively support the achievement of strategic objectives through goal setting
• provides frame of reference for effective measurement and monitoring of performance
• points to areas where attention is needed
• provides a platform of communication

Question 6

Who do NPO’s answer to?

Answer 6

various stakeholders - board, financial donors, volunteers etc

Question 7

Budgeting goals in NFP

Answer 7

maximize use of resources

determine which programs to offer

Question 8

4 steps of budget

Answer 8

• org priorities determined based upon the strategic plan
• management will draft donation and grant forecasts per program
• management determine appropriate expense and resource allocations for each program or initiative
• management submits to board for discussion, evaluation and approval

Question 9

5 types of performance measures for NPO’s

Answer 9

Stakheolder
Financial
Internal business
Learning and growth
SOcial impact