SET 3 Flashcards
The purpose of an investigation is to __________________.
OBTAIN ADDITIONAL INFORMATION
When students attempt to perform new tasks under instructor supervision, when is success attained?
when they can perform the task safely without instructor input
How should a company officer handle a discrepancy dealing with the duties of an engine company at a fire scene?
Refer the problem to an officer higher in the organization.
A citizen’s complaint about comments made by a fire fighter on an incident scene is an example of what type of problem that a fire officer may experience?
external
The fast and loud aspects of a typical Western world emergency response can be taken differently by people from different cultures. What is one way it might be perceived?
embarrassing
What can a fire department do to reinforce the basic training that volunteers receive during the initial CERT training program?
administer periodic refresher
When, relative to the annual evaluation, should fire fighters who are not meeting expectations know there is a problem?
10 weeks before the eval is due
On a live fire training evolution, each handline is required to flow a minimum of how many gallons per minute?
95 gpm
In general, at what level should a problem be solved within an organization?
at the lowest level
What is the first step in Michael Taigman’s conflict resolution model?
drain the emotional bubble
The census collects and identifies a massive amount of information about what aspect of the nation?
demographics
According to the Conscious Competence Learning Matrix developed by Dr. Thomas Gordon in the 1970s, what is the highest level of competence a fire fighter may display?
level 4
The objective of presentation is to introduce the students to the subject matter, explain the importance of the topic, and ___________________.
create interest in the presentation
When fire officers are asked incidental things from citizens, such as where the nearest flu shot clinic is, and they do not know the answer, what should they do?
Make every effort to find out and leave the citizen satisfied.
Normally, how long is an informal written reprimand active?
1 year
After which type of incident, if any, should fire officers review events with their crews?
after all incidents
OSHA requires that anyone who uses SCBA in work assignments must be trained in its use and ___________________.
fit tested in it
A state of opposition between two parties is an example of ______________.
conflict
When providing training, fire officers act in another role besides instructor. What other role?
coach
What does the D stand for in the ABCD of public education course design?
degree
What is one of the two situations in which the autocratic leadership style is indicated?
when the fire company is involved in a high-risk emergency scene activity
Fire officers benefit from using a project plan which lists tasks, responsibilities, and __________________.
due dates
Which of the following is the minimum level of training to become a supervisory fire officer?
fire officer 1
A near-miss, fire-ground problem, or performance deficiency are all indicators of a need for _____________.
additional training
The specific behavior to perform, the conditions in which it must be performed, and the performance measure are all part of what?
an objective statement
The types of problems fire officers encounter can be divided into four broad categories. What is one of those categories?
in house issues
What is the first step when developing a specific training program that is not already an existing program or lesson plan?
asses the need
A complaint is often a manifestation of what else?
a conflict
A mistake is an error or fault resulting from defective judgment, deficient knowledge, or ___________________.
carelessness
What trend was started when The National Fire Protection Association (NFPA) helped standardize fire fighter training by publishing the inaugural edition of NFPA 1001, Standard for Fire Fighter Professional Qualifications, in 1974?
consensus standards
