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FO1 > SET 2 > Flashcards

SET 2 Flashcards

1
Q

Step _______ initiates the formal part of the grievance procedure.

A

2

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2
Q

Who determines fitness-for-duty status after reviewing documentation of a member’s exposure?

A

fire department physician

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3
Q

What is an MOU most similar to?

A

a labor contract

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4
Q

What is one of the best tools to use to improve time efficiency?

A

delegation

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5
Q

The sound attitude believes in “what’s right” rather than _______________.

A

who’s right

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6
Q

Who is generally the first point of contact between the workers and the fire department organization?

A

the fire officer

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7
Q

What is one rule that could prevent 10 to 15 fire fighter deaths per year if complied with every time?

A

Fire fighters must be seated and wear seat belts in transit.

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8
Q

The ___________________ school developed by Mayo shifted the focus to pay more attention to the workers and to working conditions that would make them more productive.

A

humanistic management

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9
Q

Who is the union member appointed or elected to be the first line of labor representation at the workplace?

A

shop steward

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10
Q

What is the minimum number of fire fighters required for an interior operation?

A

2

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11
Q

What does the NBFSPQ do?

A

accredits fire service certification systems

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12
Q

Most state fire service professional certification systems are based on ______________.

A

NFPA standards

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13
Q

At what point in the grievance process can an employee contact a union representative to discuss an issue?

A

anytime

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14
Q

The Blake and Mouton Managerial Grid style that represents the lowest level of concern for both results and people is called _____________.

A

indifferent

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15
Q

What is one rule that pertains to IDLH conditions?

A

2 in 2 out

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16
Q

What program was developed in 1999 to assist today’s fire chiefs and union presidents in fostering cooperative and collaborative labor management relationships?

A

The IAFC/IAFF Labor Management Initiative

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17
Q

What is the term used for the process of setting performance standards and evaluating performance against those standards?

A

performance management

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18
Q

How are the air time ratings for SCBA determined?

A

They are based on the air consumption of an individual at rest.

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19
Q

Many of the early fire fighter labor actions in the United States were over the establishment of a new system. What system?

A

the volunteer/career pay system

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20
Q

What is the pay system called in which fire fighters are typically paid a base amount and then receive additional compensation for any skills the fire fighter can demonstrate?

A

skill based

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21
Q

__________________ is a method whereby representatives of employees (unions) and employers determine the conditions of employment through direct negotiation.

A

collective bargaining

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22
Q

The range, scope, and tasks of a fire officer’s supervisory activities are defined by three primary components two of which are: 1) the local labor contract, and 2) the fire department’s rules, regulations, and procedures. What is the third component?

A

the municipality’s personnel regulations

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23
Q

What NFPA standard covers the infection control program?

A

NFPA 1581

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24
Q

Fire fighters should be medically examined periodically as long as they are engaged in performing emergency duties, with an emphasis on identifying risk factors that could lead to _________________.

A

heart attack

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25
Q

What is the pay system called in which fire fighters are typically paid a base amount and then receive additional compensation for a good performance?

A

merit based

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26
Q

What important vote did the IAFF pass in 1968?

A

to eliminate their 50-year-old no-strike clause in their constitution

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27
Q

What is the first step of the four-step method of instruction?

A

preparation

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28
Q

What federal directive mandates incident management training?

A

HSPD-5

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29
Q

In the context of human resources, what does the “F” stand for in FLSA?

A

FAIR

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30
Q

Are strikes by state or municipal workers legal?

A

no in most places it is illegal

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31
Q

Why do many states prohibit fire fighters from walking out on strike?

A

because of the severity of the potential impact on public safety

32
Q

What is the fifth level of Maslow’s hierarchy of needs?

A

self actualization

33
Q

What does the I stand for in CISM?

A

incident

34
Q

According to Maslow’s Hierarchy of Needs, the most basic human needs, at the bottom of the ladder, are known as _____________.

A

physiological needs

35
Q

Who determines whether or not to award accreditation to a given agency?

A

a group of impartial experts

36
Q

Which of the following is NOT a phase of an accident investigation?

A

employee administrative action

37
Q

What is described as a negotiated legal agreement between the labor organization and the local jurisdiction?

A

a labor contract

38
Q

_____________ is the process of imparting knowledge or skill through systematic instruction.

A

education

39
Q

A formal training program includes both skills practice and what else?

A

classroom time

40
Q

What has been used in place of strikes to influence public opinion in favor of the wants of fire fighters during labor disputes?

A

picketing

41
Q

There are many ways to shrink a fire department’s labor supply. What is one of the methods preferred by most fire departments?

A

attrition

42
Q

Who determines a need for focused training?

A

an officer or the department

43
Q

Employee relations include all activities designed to __________________.

A

maintain a rapport with the employees

44
Q

What does the I stand for in IDLH?

A

immediately

45
Q

In addition to meeting regulatory requirements, how can records of accidents be used?

A

identifying trends

46
Q

What is the term used for the process of attracting, selecting, and maintaining an adequate supply of labor?

A

staffing

47
Q

Who can the incident commander give authority to, immediately suspend, or alter activities on an incident scene?

A

safety officer

48
Q

What is one complaint by unions about open shops?

A

Nonunion members benefit from the efforts of the union

49
Q

A(n) _____________ occurs when the parties involved in a strike reach a deadlock during negotiations.

A

impasse

50
Q

Which of the following behavior models established by Blake and Mouton is the preferred behavior for fire officers to have?

A

sound

51
Q

What is one of the most important reasons for establishing and maintaining an effective incident command structure at every incident?

A

situational awareness

52
Q

What does the accommodating person demonstrate, according to the Blake and Mouton Managerial Grid?

A

low concern for results, high concern for people

53
Q

In the Blake and Mouton Managerial Grid, _____________ sees a high level of concern for either people or results as too extreme and tries to moderate both in the workplace.

A

status quo

54
Q

_________________ is the process of providing rest, rehydration, nourishment, and medical evaluation to members who are involved in strenuous or extended-duration incident scene operations.

A

rehabilitation

55
Q

In the context of having their security threatened, fire fighters may do what is necessary to survive. In that situation, how will they feel, typically, about advancing the objectives of the fire department or their officers?

A

not highly motivated

56
Q

The practice of having multiple companies that might respond together do pre-incident planning together in their response area is viewed as __________________________.

A

an excellent method of improving coordination between companies

57
Q

How many days is a supervisor given to reply to a written grievance?

A

10 days

58
Q

What type of management techniques are appropriate in an involuntary work performance meeting with a subordinate?

A

theory X

59
Q

Who determines when it is safe to reduce the level of PPE at an incident scene?

A

incident commander and safety officer

60
Q

What does the controlling person demonstrate, according to the Blake and Mouton Managerial Grid?

A

high concern for results, low concern for people

61
Q

How many fully equipped personnel must there be at a minimum in an RIC?

A

2

62
Q

According to NFPA 1521, what is the minimum level of fire officer required to be a safety officer?

A

Fire Officer 1

63
Q

According to Taylor, ____________________ calls for optimizing the ways tasks are performed and simplifying the jobs so workers could be trained to perform a specialized sequence of motions in the one “best” way.

A

scientific management

64
Q

Which level of the Human Factors Analysis and Classification System (HFACS) is the most difficult to analyze?

A

HFACS 4

65
Q

What NFPA standard covers health-related fitness programs for fire department members?

A

NFPA 1583

66
Q

According to the textbook, what will be a fire officer’s greatest challenge?

A

managing people

67
Q

Training is defined as the process of achieving proficiency through instruction and ________________.

A

hands on practice

68
Q

What can a fire officer develop to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighter injury or death?

A

incident action plan

69
Q

In the early days, how many hours did New York fire fighters work in a week?

A

151

70
Q

What task force developed a standardized physical ability test that is validated as an assessment of a fire fighter candidate’s physical ability to perform the critical tasks of a fire fighter?

A

Fire Service Joint Labor Management Wellness-Fitness Task Force

71
Q

NFPA requires _______________ to track identity, assignment, and location of all fire fighters operating at an incident scene.

A

personnel accountability system

72
Q

How did Taylor determine the optimal way to perform a job?

A

time and motion studies

73
Q

What is one method of identifying unsafe conditions that occurred during an incident?

A

post incident analysis

74
Q

What situation justifies exposing fire fighters to a high level of risk?

A

realistic chance of saving life

75
Q

What is one specific situation in which fire officers must behave as Theory X managers?

A

when operating at a fire

FO1 (7 decks)

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