Session 8 Flashcards
1
Q
What does Digital mean ?
A
Digital has 4 parts : Social, mobile, analytics and cloud.
2
Q
What is DT ?
A
Digital Transformation is the use of technology to radically improve performance or reach of companies.
3
Q
What is the classification of technologies ?
A
Traditional technologies : ERP, CRM, SCM, IT infrastructure, email
New technologies : SMACIT Social Media Analytics Clouds Internet of Things -> DT
4
Q
What are the 3 areas where the digital transformation is going ?
A
Transformation is going in the :
- customer experience
- operational processes
- business model
