Session 1 Flashcards
What is the difference between information technology and information system ?
Information technology is a part of information system.
What are the 3 dimensions of Information system ?
3 dimensions of Information system :
1) Management
2) Organization
3) Technology
What are the cookies ?
Cookie = Software to save the data of a visitor
Give examples of digital firms
Digitals firms: Microsoft, Netflix, Amazon, Alibaba
What are the 6 principal strategic business objectives ?
6 principal strategic business objectives of investing in information system :
1) Operational excellence
2) New products, services and business models
3) Customer and supplier intimacy
4) Improved decision making
5) Competitive advantage
6) Survival
Give some examples of software :
2 types of softwares (logiciels):
Operating system : IOs, Windows
Application: Word, Excel, Photoshop
Give some examples of hardware:
A computer
What is a business model ?
Business model = The way a firm produces, sells and delivers products or services to create money.
Give an example of business model in music industry
and for other cultural industries ?
Apple with Itunes Music, no more physical stores.
Business model is based on the cloud and online distribution.
Netflix, ebooks
Give examples of companies which make Information system a competitive advantage
Apple, Walmart, Ups
Give an exemple of a firm which collapse because it didn’t invest in information system.
Ex: Nokia didn’t invest in IS and Apple took the lead to create mobile phones.
What is an information system ?
An information system (IS) is a formal, sociotechnical, organizational system designed to collect, process, store, and distribute information.
In a sociotechnical perspective, information systems are composed by four components: task, people, structure (or roles), and technology.
What are the 4 activities in an information system ?
4 activities in an information system :
1) Input
2) Processing
3) Output
4) Feedback
What is the difference between stakeholders and shareholders ?
Stakeholders = Parties prenantes (consumers, government) Shareholders = Actionnaires
Name of types of manager :
Senior manager = Longe range of strategic decisions (Ex: C.E.O)
Middle managers carries out the plan of the senior manager
Operational manager : Operational management is a type of management that focuses exclusively on the day-to-day management of the activities of a company, unit, department or store. Decisions are made in the short or medium term.
What are the 4 types of business function ?
4 types of business function are :
1) Sales and marketing
2) Human resources
3) Finance and accounting
4) Manufacturing and production
What are the 2 types of approach to study Information System ?
2 types of approach to study Information system :
1) Technical approach (Computer science, Management Science, operational system)
2) Behavioral approach (sociology, psychological, economics) to study people.
What are the 3 categories of applications:
3 categories of software :
1) transaction processing system
2) Business intelligence system
3) UAP (For firms : SAP, microsoft)
What is a business intelligence system ?
What are the 3 types of business intelligence system ?
Business intelligence system is used by middle and senior managers. 3 types of business intelligence system:
1) Management information system
(Use the input of transaction processing system)
2) Decision support system
3) Executive support system
What is the difference between Intranet and extranet ?
Intranet = Internal networks based on Internet (ex: Rise)
Extranet (ex: site given to Suppliers of wallmart)
What is the difference of e-commerce and e-business ?
E-commerce is a part of e-business
What is the difference between intranet and extranet ?
Intranet = Internal networks based on Internet (ex: Rise)
Extranet (ex: site given to Suppliers of wallmart)
Give an example of E-government
Ex: Form on the internet to driving licence
What are the 6 different types of "chief officer" in a firm ? C.E.O C.I.O C.S.O C.K.O C.D.O
C.E.O = Chief Executive Officer C.I.O = Chief Information Officer C.S.O = Chief Security Officer C.K.O = Chief Knowledge Officer C.D.O = Chief Data Officer
What is transaction processing system ?
Transaction processing system (software) is used by operational manager for daily activity.
Ex: Sales, reservations, shipping
